The Little Nell · 14 hours ago
Front Server - Ajax Tavern
Aspen, CO
Full-time
Onsite
Mid, Senior Level
5+ years expThe Little Nell is Aspen's only Five-Star, Five-Diamond ski-in/ski-out hotel, known for its luxurious amenities and exceptional service. The Front Server is responsible for serving food and beverages in a timely and professional manner while ensuring guest satisfaction and maintaining high standards of service.
Leisure
Responsibilities
Use suggestive selling technique for food and beverage
Attend daily pre-meal tasting
Ensure friendly greeting to all guest
Take orders and serve food and beverage requests promptly
Check with guest during meal for guest satisfaction
Responsible for guest check and proper payment
Set-up station and tables prior to service
Assist in clearing and set-up of tables during service
Completes side duties
Maintain the proper care and cleanliness of tableware, serving equipment
Make manager aware of all guest comments and complaints
Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
Other duties as assigned
Qualification
Required
High school diploma or equivalent preferred
5 years related experience required
Proficient knowledge with Colorado liquor laws
Proficient knowledge in Point-of-Sale Systems
Strong knowledge of wines food and cooking methods
Knowledgeable of 5-star standards
Expertise in fine dining service and standards, etiquette, and formal table settings
Familiarity with menu items, wine lists, and pairing recommendations
Understanding of food safety and sanitation guidelines
Exceptional customer service and interpersonal communication
Strong multitasking abilities to handle multiple tables and priorities efficiently
Ability to upsell and suggest complementary menu items to enhance the guest experience
Proficiency in using point-of-sale (POS) systems for accurate order entry and billing
Detailed- oriented with commitment to maintaining the restaurant's impeccable standards
Adaptability to manage dynamic service flows and unique guest needs
Ability to practice discretion and professionalism when interacting with VIP and high-profile guests
Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance
Preferred
2 years fine dining experience preferred
Benefits
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
Company
The Little Nell
The Little Nell is Aspen's only five-star, five-diamond hotel.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-08-16
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