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Nestlé Health Science · 18 hours ago

Information Technology / Operational Technology Specialist

Savannah, GA

Full-time

Onsite

Mid, Senior Level

2+ years exp

Nestlé Health Science is committed to merging nutrition, science, and wellness to empower healthier lives. The Information Technology / Operational Technology Specialist is responsible for ensuring the reliability and functionality of IT systems on the factory floor, providing technical support, and enhancing operational objectives through system maintenance and improvement.

Health CareInsuranceMedical

No H1B

Responsibilities

Production Process Knowledge: Understands the production process and its integration with IT systems

System Maintenance and Improvement: Maintains and enhances factory floor IT solutions to support operational objectives

Technical Management: Installs, configures, tunes performance, administers, and troubleshoots hardware, software, databases, networks, communication, and multimedia systems

Data Security and Compliance: Supports data backup, disaster recovery, software licensing, compliance, security, and authorization policies within the factory

Technical Support: Provides Tier I and II support for factory hardware, data collection systems, and business information systems

Change Management: Applies to change management principles in accordance with Good Manufacturing Practice (GMP) regulations

System Monitoring: Performs daily monitoring to verify hardware, server, and system integrity, availability, and connectivity

Network and Infrastructure Expertise: Manages firewalls, routers, SD-WAN, VPNs, switches, WLCs, wireless access points, and DNS/DHCP servers, Factory LMS/FAS servers

Inventory Management: Oversees IT infrastructure hardware and software inventory per Nestle lifecycle policies

User and Domain Management: Handles Active Directory, domain management, user accounts, authentication, and authorization using Organizational Units and Global Policies

Collaboration and Communication: Works with factory personnel and stakeholders to resolve IT/OT system issues and coordinate outage communications

System Development: Analyzes, develops, documents, and maintains in-house information and data collection systems

Off-Hours Support: Provides demand-based technical support aligned with factory off-hours requirements

Project Coordination: Partners with factory leadership and engineers to plan and implement new or enhanced factory software

Continuous Skill Development: Maintains and develops technological skills related to plant computer systems and promotes Agile methodologies

Qualification

Database DesignManufacturing Execution SystemsLocal Area Network OperationsWindows Operating SystemsCloud ComputingTechnical SupportActive DirectoryContinuous Skill DevelopmentCollaborationCommunication

Required

Candidates should have knowledge in at least three of the following: Personal computer hardware, Local Area Network (LAN) Operations, Windows Operating Systems, Office and Business IT, Database Design and query, Manufacturing execution systems (MES), Scada, PLCs, Infrastructure automation and cloud computing

High School Diploma, or equivalent, and at least 5 years of relevant experience OR an Associate's Degree in Computer Science, Electronics, Computer Technology, or a related technical field, along with at least 2 years of relevant experience