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Syndax Pharmaceuticals · 10 hours ago

Associate Director, Commercial Training and Development

New York, NY

Full-time

Hybrid

Lead/Staff, Director/Executive

$195K/yr - $210K/yr

3+ years exp

Syndax Pharmaceuticals is a commercial stage biopharmaceutical company developing innovative cancer therapies. The Associate Director, Commercial Training and Development is responsible for the development and delivery of training for field personnel, enhancing their skills and ensuring effective communication and engagement.

BiotechnologyClinical TrialsHealth CarePharmaceutical

Responsibilities

Coordinate and execute the delivery of field force training programs for the commercial engagement team(s)

Assess employees’ skills, talents, performance and productivity and prepare written evaluations with advice for improvement

Oversee the training in all key areas of training operations and partner closely with SMEs for Veeva, LMS and other operational platforms

Research new training materials and vendors that might enhance our training procedures and provide value to our employees

On-board new hires

Identify future training needs and create curriculum to facilitate that training

Uncover gaps in training material or content that should be created to ensure a best-in-class training experience

Lead field trainer program

Contribute to the design, development, and analysis of training across commercial functions and support efforts that drive improvements in field force effectiveness

Monitor program budgets and upwardly manage project scope as needed

Supply feedback and insights from training sessions to inform the design of future training programs

Results-driven, highly organized, and detail-oriented approach to work with a commitment to excellence

High standard of sensitivity with confidential information required

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to prioritize and manage multiple projects simultaneously

Ability to travel 30% including to meetings, conferences, field rides and home office as required

Qualification

Sales training experienceOncology experiencePharmaceutical sales experienceVendor managementCurriculum developmentAnalytical skillsCommunicationProblem-solving skillsDetail-orientedCollaboration skills

Required

BA/BS is required; advanced degree is a plus

At least 3-5 years of sales training experience; with at least 3 years being with pharmaceuticals / biotech; start up a plus

Strongly prefer candidates with Oncology and/or hematology and/or diagnostic experience

Launch experience in a complex marketplace is a must

Ideally has experience with pharmaceutical sales and/or commercial operations or other home office matrix positions

Ideally has experience with knowledge of specialty pharma and complex operational drug procurement processes

Ability to work in a hybrid arrangement, including a mix of in-office and remote based working

Lead without authority to drive results

Ability to work in a highly collaborative, fast paced environment

Vendor management