Paralegal, Legal Operations Analyst jobs in United States
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Potbelly Sandwich Works · 2 hours ago

Paralegal, Legal Operations Analyst

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$90K/yr - $100K/yr
date5+ years exp

Potbelly Sandwich Works is seeking a Paralegal, Legal Operations Analyst to support its small, high-performing Legal Department. This role involves organizing and streamlining legal processes while working closely with attorneys and business partners across the company.

E-CommerceFood and BeverageFood ProcessingHospitalityRestaurants

Responsibilities

Conduct initial legal research and maintain templates and materials on the company intranet
File, organize, and audit documents across legal systems and maintain key trackers
Manage annual corporate filings and state registrations
Oversee agreement execution and ensure consistent contract retention and naming conventions
Support legal and Franchising & Development teams on template maintenance, amendments, default notices, terminations, etc
Support attorneys in managing litigation and claims from pre-suit through resolution, including subpoena response and document production
Support day-to-day legal operations, including budget monitoring and reporting, team member onboarding, process improvements, special projects, and other tasks as assigned

Qualification

Legal researchDocument managementFranchising experienceAnalytical skillsCommunication skillsOrganizational skillsProblem-solving skillsConfidentiality managementTeamwork

Required

Strong commitment to Potbelly's mission and culture, including our focus on hospitality, teamwork, and operational excellence
Exemplary organization skills and attention to detail
Ability to manage sensitive and confidential information with high discretion
Excellent written and oral communication skills
Strong analytical and problem-solving abilities
Ability to work independently, prioritize competing demands, and thrive in a dynamic, entrepreneurial environment
Demonstrated ability to foster strong, positive working relationships across teams
Bachelor's degree or paralegal certificate from an accredited institution
5+ years of paralegal or legal assistant experience, preferably in-house or at a law firm

Preferred

Experience at a law firm, corporate legal department, or fast-paced multi-unit retail, restaurant, or franchise environment
Background in Franchising a plus
Experience in retail, restaurant, franchise, or other multi-unit environments is beneficial

Benefits

Competitive pay with performance-based annual raises!
Medical, Dental & Vision Insurance
Domestic Partnership Benefits
Paid Parental Leave
FSA and HSA with Employer Contribution
Commuter Benefit Program
Retirement Savings 401(k) WITH company match
Employee Assistance Program
Paid Time Off
Discount Program
Flexible Work Schedule
Career growth opportunities

Company

Potbelly Sandwich Works

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Glassdoor3.6
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Potbelly Sandwich Works is a restaurant chain serving sandwiches, soups, and shakes customized for customers.
dateFounded in 1996
location
Chicago, Illinois, USA
people-size5001-10000 employees
web-link
http://www.potbellysandwichworks.com

Funding

Current Stage
Public Company
Total Funding
$99M
2025-09-10Acquired
2023-02-10Post Ipo Debt· $25M
2021-02-10Post Ipo Equity· $16M

Leadership Team

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Robert Wright
President and Chief Executive Officer
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Adam Noyes
President
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Recent News

mlive
31 restaurants, cafes and bars that opened this year in Kalamazoo County
2025-12-28
GlobeNewswire
El Pollo Loco Appoints Robert D. Wright and Tana Davila to Board of Directors
2025-12-16
Seattle TechFlash
RaceTrac completes $566M acquisition of Potbelly, with some leadership shifts atop the sandwich chain
2025-10-25
Company data provided by crunchbase