Take2 Consulting, LLC ยท 9 hours ago
ServiceNow Developer W/AWS
Take2 Consulting is supporting the digital modernization of a federal website that serves over 9 million users per year across the recreation industry. We seek a ServiceNow Developer to join us remotely for continuous innovation for a modern, scalable platform.
ConsultingLegalManagement Consulting
Responsibilities
Maintain existing CSM Pro ServiceNow Deployment focusing on supporting Contact Center agents
Ability to inspect and write JavaScript code inside ServiceNow using the Glide API
Develop new ServiceNow integrations to various platforms such as Jira or AWS Connect
Develop new features inside various ServiceNow modules, or create new modules entirely
Maintain and extend ServiceNow integration into our custom platform
Create and manage User Accounts for Contact Center users
Maintain ServiceNow User Generated Content (UGC) system
Maintain ServiceNow Content Management System (CMS)
Qualification
Required
3+ years of experience with ServiceNow
Maintain existing CSM Pro ServiceNow Deployment focusing on supporting Contact Center agents
Ability to inspect and write JavaScript code inside ServiceNow using the Glide API
Develop new ServiceNow integrations to various platforms such as Jira or AWS Connect
Develop new features inside various ServiceNow modules, or create new modules entirely
Maintain and extend ServiceNow integration into our custom platform
Create and manage User Accounts for Contact Center users
Maintain ServiceNow User Generated Content (UGC) system
Maintain ServiceNow Content Management System (CMS)
Bachelor's Degree
Security Clearance: Public Trust, United States Citizen required
Preferred
Strong knowledge of IVR systems, contact center operations, and customer service solutions
Experience working with AWS services, particularly AWS Connect
Experience with other AWS services such as S3, DynamoDB, CloudFormation, etc
ServiceNow System Administrator certification