Banesco USA · 15 hours ago
Banking Centers Operations Specialist
Miami, FL
Full-time
Hybrid
Mid Level
3+ years expBanesco USA is seeking a Banking Centers Operations Specialist for their Banking Center Operations unit. The role involves conducting operational reviews, assisting with audits, and ensuring compliance while proactively identifying and addressing operational gaps.
BankingFinanceFinancial Services
Responsibilities
Conducts regular on-site operational reviews and detailed process reviews to ensure adherence to policies, regulations, and efficiency
Assists with internal/external audits, ensuring compliance readiness
Performs monthly reviews of various branch logs (vault, ATM, mail and courier deposits, teller, safe deposit boxes), consignment audits (temporary checks, cashier checks, debit card, and interest checks), and alarm system checks
Conducts monthly/surprise audits of tellers and vaults
Performs quarterly/annual reviews of security measures (All-Clear, Bait Money, Record Retention)
Reviews and processes daily reports (e.g., morning reports, new accounts, CTR)
Gathers and analyzes data to support review findings and identify trends
Prepares clear reports summarizing findings and recommendations for improvements
Documents control weaknesses and risks and works with staff to implement corrective actions
Tracks and monitors implementation of recommendations
Proactively identifies and addresses operational gaps, developing solutions
Acts as a key liaison between banking centers and internal departments, facilitating communication and meetings to resolve operational concerns
Provides ongoing support to other bank areas
Coordinates new account reviews and ensures timely completion of quality control requests
Completes assigned projects and annual training
Responsible for completing annual training programs assigned
Perform other assigned functions and/or duties
Qualification
Required
Bachelor's degree in Business Administration preferred or equivalent experience
Three (3) years of experience in Retail banking and managerial role or equivalent experience
Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Strong verbal and written communication skills, ability to communicate at all levels of the organization
Strong attention to detail and accuracy and the ability to multi-task, with strong organization, time-management, and prioritizing skills
Strong customer service skills, ensuring satisfaction of both internal and external customers
Advance knowledge in branch operation activities, terminology and products and services
Knowledge of selling and cross-selling techniques to provide customers with the bank's products and services
Advance knowledge of related State and Federal banking compliance regulations and operational policies
Strong problem solving and analytical skills make determination to provide customers with solutions
Benefits
Competitive base salary.
Paid time off.
Hybrid schedule.
401k with employer match.
Tuition reimbursement.
Paid parental leave.
Medical, Dental, Vision.
Life Insurance.
Supplemental Insurances.
Short-Term & Long-Term Disability Benefits.
Free parking.
On-site Cafeteria.
Company
Banesco USA
With a proud legacy since 2006, Banesco USA is at the forefront of revolutionizing the banking landscape.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$11.91M2019-01-28Series Unknown· $11.91M
Leadership Team
Calixto (Cali) Garcia-Velez
President & Chief Executive Officer
Michel Vogel
Senior Vice President - Chief Credit Officer
Recent News
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