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Adara Communities · 13 hours ago

Operations Audit Support

Houston, TX

Full-time

Onsite

Entry Level

1+ years exp

Adara Communities is a property management company specializing in multifamily housing. They are seeking an Operations Audit Support professional to analyze problems, support end users, and ensure compliance with regulatory requirements.

Real Estate

Growth Opportunities

Responsibilities

Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions

Reviewing, troubleshooting and supporting end users and admin support via our ticketing system

Field requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectations

Exhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understanding

Review lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage)

Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements

Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations

Investigate discrepancies and issues found within the files

Perform all the above and other duties as assigned in accordance with applicable laws and company policies

Qualification

Property management experienceApartment Industry softwareTechnical skillsAnalytical skillsCustomer service skillsCommunication skillsAttention to detailSelf-starterTeam player