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TikTok · 13 hours ago

Product Operation Manager - Post Campaign Platform

San Jose, CA

Full-time

Onsite

Entry, Mid Level

$110K/yr - $248K/yr

2+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking a Product Operation Manager for their Post Campaign Platform. The role involves owning the strategy for the platform, creating operational guidance for international markets, and collaborating with cross-functional teams to enhance campaign performance.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Own the strategy and iteration of the post campaign platform to improve campaign performance and user experience, and grow overall post supply

Create training and operational guidance for 15+ overseas markets (docs/FAQs/training sessions) to improve efficiency and delivery quality

Partner with Engineering and Design to deliver and launch campaign-related features; build reusable configurations, SOPs, and playbooks

Collect feedback from teams and users, identify root causes, propose improvements, and drive fixes to completion

Track key metrics and run post-mortems (participation, conversion, posting efficiency, etc.) to continuously optimize strategy and processes

Qualification

Product operations experienceProject management skillsCross-functional leadershipTool-based campaign platformsFluent in EnglishDetail-orientedCollaboration skills

Required

Bachelor's degree or above; 2+ years of experience in product operations or campaign operations

Fluent in English as a working language; able to collaborate across multiple international markets

Strong cross-functional leadership and project management skills; detail-oriented and able to drive projects end-to-end

Preferred

Experience with tool-based campaign platforms or content ecosystems is a plus

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)