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Mastercard · 2 months ago

Director, Global Dining Experience (Cardholder Services)

Harrison, NY

Full-time

Onsite

Senior Level, Lead/Staff

$178K/yr - $284K/yr

8+ years exp

Mastercard is a global technology company that powers economies and empowers people. The Director of Global Dining Experience will lead the development and optimization of dining benefits, manage key partner relationships, and ensure market competitiveness within the dining vertical.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Dining Strategy & Development: align with relevant card product teams and deliver dining benefits that enhance customer value and align to global strategy

Revenue Growth: identify and execute opportunities that expand monetization of Dining benefits

Partner Relationship Management: Serve as the primary point of contact for strategic partners, negotiating agreements, ensuring quarterly business reviews and monitoring performance against SLAs in the dining space

Alignment: ensure benefit initiatives are coordinated across card product teams, integrated into platform roadmaps and correctly set up with operational enablers

Go To Market: ensure that Commercialization teams, B2B Marketing and other relevant teams are equipped with tools, training and insights to effectively sell and benefit awareness

Performance and Reporting: track product KPIs, partner performance and ROI to inform strategic decisions and create continuous improvement

Qualification

Product ManagementPartner Relationship ManagementRevenue GenerationData AnalyticsStakeholder ManagementCommunication SkillsStrategic Thinking

Required

8+ years experience in product management, partnerships or related roles in the dining industry

Proven track record of managing high-value partner relationships and delivering measurable business results

Strong commercial acumen with experience in revenue generation, analytics and using data to drive timely decisions

Excellent communication (verbal and presentation) and stakeholder management skills, including experience working in global, matrixed organizations

Ability to operate strategically while managing multiple complex initiatives in fast paced environments

Preferred

Experience in payments and financial services preferred

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (540)

2024 (319)