See's Candies · 16 hours ago
E-Commerce Fraud & Data Insights Analyst
Carson, CA
Full-time
Onsite
Entry, Mid Level
$78K/yr - $83K/yr
2+ years expSee's Candies is a leader in the confectionary industry, known for its high-quality products and superior customer service. They are seeking an E-commerce Fraud & Data Insights Analyst to monitor fraud detection and analyze ecommerce data to optimize online sales and enhance customer experience while ensuring a safe shopping environment.
Retail
Responsibilities
Analyze fraud detection data and monitor real-time alerts to identify suspicious activities, transaction anomalies, and emerging fraud patterns
Collaborate with customer care, finance, and our third-party fraud prevention providers to investigate suspicious transactions, resolve disputes, escalate complex cases, and contribute to the continuous optimization of the fraud detection processes
Oversee the integration of fraud prevention third-party provider with Salesforce Commerce Cloud and order management platforms to ensure accurate decisioning and minimal impact on customer experience
Work cross-functionally with IT, development, finance, marketing, and customer service to implement best practices in fraud mitigation and ecommerce data analysis. Develop, maintain, and optimize dashboards and regular reports for management, clearly communicating results, analysis and recommendations
Document and train internal stakeholders on fraud prevention processes, fraud scoring methodology, and decisioning guidelines
Partner with the analytics and data team to collect, analyze, and interpret ecommerce performance data, including website traffic, customer behavior, transaction patterns, and online sales to uncover trends and actionable insights. Monitor and report on key metrics such as conversion rates, average order value, cart abandonment, and customer lifetime value to optimize business performance
Conduct A/B tests and experiments to improve both ecommerce conversion and fraud prevention strategies
Evaluate current technologies and tools for fraud detection and provide recommendations for enhancements or new solutions
Stay up to date on industry trends related to ecommerce analytics and emerging fraud tactics
Qualification
Required
Bachelor's degree in business, data science, statistics, finance, computer science, or a related field; equivalent related work experience may be considered in lieu of degree
Minimum of 2–4 years' experience in fraud prevention, ecommerce analytics, or a closely related data analysis field, preferably with annual sales in excess of $500M
Strong proficiency with fraud detection software and ecommerce platforms, analytics tools (Salesforce Commerce Cloud, Google Analytics 4, Full story, Power BI, etc.)
Experience identifying suspicious transactions and working with risk mitigation procedures
Excellent written and verbal communication skills for report writing and stakeholder presentation Exceptional verbal, written and presentation skills
Highly organized, analytical, and detail-oriented; able to manage multiple competing priorities
Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner
Benefits
401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and parental leave
Company
See's Candies
See's Candies has been dedicated to making candy Mary See's way. Only the finest, freshest ingredients are used in making each recipe. It is a sub-organization of Berkshire Hathaway.
1001-5000 employees
H1B Sponsorship
See's Candies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown1972-01-01Acquired
Leadership Team
Pat Egan
President & CEO
Recent News
Los Angeles Business Journal
2026-01-09
2025-12-01
Company data provided by crunchbase