JLL · 6 days ago
Assistant Facilities Manager
Franklin, TN
Full-time
Onsite
Mid Level
3+ years expJLL is a leading professional services firm specializing in real estate and investment management. The Assistant Facilities Manager will serve as a systems administrator and operational coordinator for the retail portfolio, ensuring effective maintenance management and client service delivery while working remotely.
CommercialReal Estate
Responsibilities
Plan, schedule, coordinate and assign all frequency and work type maintenance activities using industry and client best practices for your assigned portfolio
Oversee daily work order review and follow-up to ensure successful service delivery and optimal customer experience
Manage vendor performance and coordinate all Preventative and Recurring Maintenance activities for assigned properties
Serve as primary interface with clients and sites remotely, cultivating positive working relationships with client representatives and service providers
Maintain overall integrity of the CMMS (Corrigo) system, supporting the account team and ensuring proper system configuration to meet internal and client objectives
Develop and produce monthly, quarterly, annual, and ad-hoc account reporting including work order activity, scheduled maintenance, service level compliance, and incident reporting
Communicate KPI and SLA requirements in a timely manner while partnering to identify service delivery improvements and cost savings opportunities
Qualification
Required
3-4+ years of experience in facilities management with proven expertise managing CMMS/work order applications
Proficiency in MS Office with advanced Excel spreadsheet skills and capability to customize administrative reports
Superior customer service skills with strong orientation to provide exceptional client experience
Demonstrated ability to maintain professionalism under stressful situations and manage work under time constraints
Strong written, verbal and interpersonal communication skills with collaborative working style
Ability to multitask effectively and work independently without direct supervision
Willingness to participate in rotating on-call schedule for nights, weekends and holidays to handle emergency calls
Preferred
Undergraduate degree or equivalent combination of education and experience
Previous experience with Corrigo CMMS platform and vendor coaching capabilities
Background in retail facilities management or distributed portfolio oversight
Experience developing quality improvement practices and implementing response plans
Knowledge of facility management KPIs and service level agreement management
Familiarity with third-party contractor management and vendor coordination processes
Understanding of preventative maintenance scheduling and recurring maintenance protocols
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
John Gates
CEO, Leasing Advisory, Americas
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase