Kelly · 5 hours ago
Customer Support Representative
Phoenix, AZ
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expKelly is a world-class equipment and services company that sustainably advances the noble work of agriculture and construction workers. They are seeking a Customer Support Representative who will be responsible for answering incoming calls, resolving Tier 1 issues, and educating taxpayers on resources and policies.
OutsourcingProfessional Services
No H1B
Responsibilities
Answer incoming phone calls in a fast-paced environment
Resolve Tier 1 level issues efficiently and accurately
Review taxpayer accounts to ensure up-to-date information
Verify, gather, and update key information in multiple systems simultaneously
Educate taxpayers on online resources and current tax policies
Submit requests for payment arrangements as needed
Document all actions taken in the appropriate systems
Participate actively in team engagement activities
Meet or exceed established performance expectations
Qualification
Required
High School diploma or equivalent
1 year of recent call center experience
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase