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Globe Life · 16 hours ago

Business Operations Analyst (Hybrid)

McKinney, TX

Full-time

Hybrid

Entry, Mid Level

Globe Life is dedicated to empowering its employees and fostering a caring and innovative culture. They are seeking a Business Operations Analyst to manage projects impacting multiple business units, focusing on planning, development, and support while collaborating with IT and other departments.

Financial ServicesInsurance

Responsibilities

Document and design business processes and make appropriate recommendations that will positively impact operational effectiveness

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs

Work together with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs

Track and analyze business unit trends and make appropriate recommendations that will positively impact the department to create new or maximize existing initiatives based on data analysis

Collaborate with all functional business units to achieve strategic, tactical, and project goals

Work with project team members to monitor milestone completion, track all phases of the project life cycle, and provide timely reporting of issues that impact project progress, coordinating actions and resolving conflicts. This includes documenting, prioritizing, and tracking requests

Consult with business units in developing user acceptance test plans and procedures for end-user testing, ensuring that all tests are conducted and documented according to the standards agreed upon by the business unit and IT

Provide status updates and reporting on assigned projects

Support business transition and help establish change