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Citi · 12 hours ago

IT Quality Senior Manager Vice President

Tampa Florida United States

Full-time

Onsite

Mid, Senior Level

$104K/yr - $156K/yr

6+ years exp

Citi is a global financial services company, and they are seeking an IT Quality Senior Manager Vice President. The role involves managing IT Quality teams, ensuring process consistency and quality, and contributing to the overall objectives of the IT function.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing

Manages multiple IT Quality teams or an IT Quality functional area (depending on size of business)

Resolves complex and highly variable issues

Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends

Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle

Manages organizational process change

Develops and implements methods for cost, effort and milestones of IT Quality activities. Strives for continuous improvements and streamlining of processes

Ensures consistency and quality of processes across the organization. Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas

Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness

Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc

Uses evaluative judgment in complicated or novel situations; uses multiple sources of information

Impacts IT Quality through delivery of end results and contribution to planning, finances/budget and formulation of policies

Responsible for budgeting, project estimates, task management & balancing prioritization across multiple streams of development

Responsible for people management, mentoring and career development process for Shanghai team including delivering performance review, training, recruiting

Collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team, etc. to ensure project stability and productivity

Responsible for handling day-to-day staff management issues, including resource management and allocation of work within the team/project

Performs other duties and functions as assigned

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualification

IT Testing experienceSoftware testing techniquesTesting toolsSoftware development methodologyDiplomacy skillsCommunication skillsPersuasion skills

Required

6-10 years IT Testing experience required

Excellent knowledge of software testing techniques and testing tools

Knowledge of any well-known software development and testing life-cycle methodology

Requires communication and diplomacy skills and an ability to persuade and influence

Bachelor's/University degree

Preferred

Master's degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1117)

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2020 (901)