Implementation Project Manager jobs in United States
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Bottomline ยท 3 hours ago

Implementation Project Manager

positionPortsmouth, NH
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
date1+ years exp

Bottomline is a global leader in business payments and cash management, and they are seeking an Implementation Project Manager to manage customer implementations of their Paymode solution. The role involves working closely with customers, vendors, and internal teams to ensure successful project execution and client satisfaction.

SaaSSoftwareSoftware Engineering
badNo H1Bnote

Responsibilities

Educate, lead, and manage Paymode implementation projects to scheduled completion
Develops solid relationships with customers during implementation projects and transitions to other teams when appropriate
Plans and achieves project schedules, activities, tests, etc., while keeping customers apprised and projects on schedule
Ensures execution of project activities by coordinating work assignments with customers apprised and projects on schedule
Establishes and balances priorities and activities between many simultaneously progressing projects
Troubleshoots and tracks project issues, communicating with customers and escalating if required; manages issues to a timely resolution
Ensures established success criteria have been met within timeline and budget
Documents project deliverables and hands off to Customer Support for any potential or ongoing support needs
Gathers and communicates customer requirements with internal teams as well as external vendors, banks, and financial institutions

Qualification

Client-facing communicationAnalytical skillsProject ManagementBanking application implementationTechnical proficiency in MS ExcelCustomer service orientationMS SharePointMS ProjectERP integrationTeamworkCollaborationAdaptabilityInitiativeWritten communication

Required

Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction
1-2+ years of Project Management or similar experience
Must be skilled in client-facing communication, have strong customer presentation skills, and possess excellent written communication skills
Must have excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems
Must be customer service orientated and believe in teamwork, collaboration, adaptability, and initiative, but be able to work independently as well
Technical proficiency in MS Excel is required

Preferred

Experience in banking application implementations and knowledge of ACH/WIRE/ Foreign drafts/SWIFT and other payment methods
Technical proficiency in MS SharePoint and MS Project experience
Experience with ERP integration or related payments platform

Company

Bottomline

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Glassdoor3.4
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At Bottomline, we help businesses pay and get paid.
dateFounded in 1995
location
Singapore, Central Region, SGP
people-size1001-5000 employees
web-link
https://www.bottomline.com/decilliongroup

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-08-14Acquired

Leadership Team

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Bryan Thomason
Vice President Human Resources, Business Partnerships
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Jennifer Maddie, MA, ACC
VP, HR Business Partner
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Company data provided by crunchbase