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Sanity · 3 days ago

Sales Operations and Deal Desk Manager

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Sanity.io is building the future of AI-powered Content Operations, providing innovative solutions for companies to enhance their content management. As a Sales Operations & Deal Desk Manager, you will be responsible for designing and managing the systems that enable enterprise sales teams to operate efficiently and effectively, ensuring seamless processes from quote to cash.

CMSDeveloper PlatformPaaSSaaS

Responsibilities

Serve as the primary partner to sales reps for structuring, pricing, and navigating complex enterprise deals—removing friction and helping teams close faster

Guide the creation of compliant, accurate quotes and contracts, ensuring every deal meets Sanity’s commercial, legal, and security standards

Support non-standard deal structures, bringing clarity and recommendations that balance customer needs with business goals

Maintain reporting and deal data across Salesforce, DealHub, NetSuite, and internal systems to ensure confident forecasting and clean downstream operations

Review, approve, and provision won deals to ensure seamless handoff to Finance, RevOps, and Product teams

Lead initiatives to maintain and improve data quality across customer records and system workflows

Streamline approvals, reduce cycle times, and improve rep productivity through well-designed workflows and clear documentation

Partner with Sales Leadership on pricing strategy, discount frameworks, and scalable commercial guidelines

Recommend enhancements and roadmap priorities for Deal Desk tools—including Salesforce, CPQ, CLM, and supporting platforms

Continuously improve the quote-to-cash experience through audits, change management, and cross-functional collaboration

Qualification

Sales OperationsDeal Desk ManagementSalesforce AdministrationCPQ ToolsRevenue OperationsCommunicationProblem SolvingOrganizational SkillsCross-Functional CollaborationTime Management

Required

Based in North America

4+ years of experience in Sales Operations, Revenue Operations or Deal Desk roles specifically supporting complex, enterprise sales

Proven experience supporting and structuring complex enterprise deals, including Fortune 500 / Global 2000 customers

Strong communication skills, with the ability to clearly explain deal structures, processes, and decisions to both technical and non-technical partners

A detail-oriented problem solver with exceptional organizational and time-management skills

Hands-on software administration experience in Salesforce and CPQ, along with familiarity across the broader quote-to-cash ecosystem (e.g., DealHub, NetSuite, CLM tools)

Experience working in high-growth SaaS or AI-driven technology environments

Comfortable partnering with Sales Leadership on pricing strategy, discount frameworks, and commercial term guidance

Adept at navigating cross-functional collaboration with Sales, Finance, Security, Product, and RevOps