American Family Insurance · 14 hours ago
Large Loss Property Field Adjuster (Austin or Houston-TX)
Austin, TX
Full-time
Onsite
Mid, Senior Level
$88K/yr - $145K/yr
5+ years expAmerican Family Insurance is seeking a Large Loss Property Field Adjuster to investigate and maintain highly complex property claims. This role involves determining liability, securing information, reviewing coverages, arranging appraisals, and settling claims while working directly in the field with customers.
Angel InvestmentFinanceVenture Capital
No H1B
Responsibilities
Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Checks for prior claims and recognizes environmental exposures
Participates in High Damage Reviews (HDR) to address coverage issues and exposure. Handles claims on a good faith basis
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements
Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters
Responds to customer inquiries, makes appropriate decisions, and closes file as needed
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interprets claim history coverages
Makes independent decisions but recognizes when assistance is needed
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas
Serves as a mentor and subject matter expert for less experienced adjusters
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience
Qualification
Required
Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated ability to efficiently and effectively handle complex claims
Extensive knowledge of policies and endorsements coverages
Successfully applied knowledge of each phase of the claim handling process
Advanced Xactimate experience required
5 or more years' experience handling field property personal lines claims required
Valid driver's license required plus an acceptable driving record
Obtain state specific property casualty claims licensing as required
Up to 50% travel required
Catastrophe travel up to 75% as applicable
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
Adjusting or moving objects up to 50 pounds in all directions
Preferred
Prefer someone who has handled claims over $50,000
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
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