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Globe Life · 10 hours ago

Enterprise Leads Compliance Manager (Hybrid)

McKinney, TX

Full-time

Hybrid

Mid Level

3+ years exp

Globe Life is committed to empowering employees and fostering a caring and innovative culture. The Enterprise Leads Compliance Manager will establish and maintain compliance standards for sales lead-related activities across the enterprise, ensuring adherence to regulatory standards and managing vendor compliance.

Financial ServicesInsurance

Responsibilities

Develop and maintain lead compliance policies, procedures, and playbooks for sales leads across the enterprise

Conduct periodic audits and ongoing reviews to identify compliance gaps and partner with vendors and internal teams to remediate findings

Partner with internal teams to help ensure adherence to data privacy requirements and consumer protection standards (TCPA, DNC, CAN-SPAM, CCPA, federal and state insurance regulations, and other applicable laws) across all lead channels

Conduct regular compliance assessments and risk evaluations of lead sources

Investigate and help resolve compliance violations and/or consumer complaints

Partner with internal teams and third-party vendors (where applicable) to provide compliance training and guidance to sales leadership, sales agents, and ELG vendor management team

Maintain proper documentation and reporting for regulatory examinations and/or audits

Collaborate extensively with Legal, Compliance, Privacy, and other internal teams to design and implement compliance controls and initiatives

Coordinate cross-functional compliance projects and serve as liaison between business units and regulatory teams

Stay current on evolving regulations and industry best practices

Manage vendor compliance certifications and contract requirements

All other duties as assigned

Qualification

Compliance experienceTelemarketing regulations knowledgeData privacy regulations knowledgeLead generation experienceCompliance monitoring softwareProject management skillsAnalytical skillsVendor management experienceCertifications CIMSCertifications CICMCertifications AIRCCertifications AICPCollaboration skillsCommunication skillsDetail-orientedProblem-solving skills

Required

Bachelor's degree in Business, Legal Studies, or related field

3-5 years of compliance experience, preferably in insurance or financial services

Experience with lead generation, digital marketing compliance, and/or vendor management

Experience with compliance monitoring software and tools

Strong knowledge of telemarketing regulations (TCPA, DNC, etc.) and consumer protection/data privacy regulations (CCPA, GDPR, etc.)

Proven ability to collaborate effectively across multiple departments and functional areas

Experience working with Legal, Compliance, and Privacy teams on regulatory initiatives

Excellent analytical and problem-solving skills

Strong written and verbal communication abilities

Detail-oriented with ability to effectively manage multiple projects simultaneously

Strong project management skills with ability to coordinate cross-functional initiatives and document statuses/results

Preferred

Certifications preferred, but not required: Certified Insurance Marketing Specialist (CIMS), Certified Insurance Compliance Manager (CICM), Associate, Insurance Regulatory Compliance (AIRC), Accredited Insurance Compliance Professional (AICP)