Pomelo Care · 1 week ago
Product Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $140K/yr
5+ years expPomelo Care is the national leader in evidence-based healthcare for women and children, delivering high-quality clinical interventions. The Product Operations Manager will empower the product and technical organizations, helping to scale operations and improve processes related to product support and launches.
ChildrenHealth CareMobile AppsWomen's
Responsibilities
Become an expert in all of Pomelo’s products, and help define business processes that surround them
Serve as a thought and execution partner to our technical functions including engineering, product, design, and data science
Collaborate with our clinical, clinical operations, market operations, and other teams to understand their operational needs and help improve their processes with product or technical support. This may include providing product education or documentation when needed
Execute and continuously improve processes leading up to feature launch to ensure a successful launch, as well as provide ongoing support of our product and patients
Qualification
Required
5+ years professional experience in digital product operations, or similar operational experience working closely with a technical team on a digital product
Passionate about the problem Pomelo is trying to tackle
Scrappy and able to build operational processes from 0, but also have the vision to know how to scale them when needed
Comfortable scoping and tackling ambiguous problems
Comfortable learning about and working across different technical systems
Willing to roll up your sleeves and tackle any operational challenges, no matter how big or small
Excited to work cross-functionally across technical and non-technical stakeholders, including folks who do not have as much product knowledge or expertise as yourself
A strong communicator who can quickly understand the needs of different audiences and adapt communication appropriately
Strong analytical and problem-solving skills: SQL experience is preferred, but at a minimum you're comfortable working with spreadsheets and pivot tables
Preferred
Experience at a startup, especially during a period of rapid growth
Experience working in healthcare or health tech
Ability to code in at least 1 programming language
Benefits
Equity
Benefits
Other opportunities at Pomelo Care
Company
Pomelo Care
Pomelo Care is a health technology company that develops evidence-based healthcare solutions for women and children.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$178.96MKey Investors
Stripes
2026-01-08Series C· $92M
2024-06-20Series B· $46M
2023-06-08Series A· $33M
Leadership Team
Marta Bralic Kerns
Founder & CEO
Kathryn Louis, MPH, MSN, RN
Nurse Care Partner
Recent News
alleywatch.com
2026-01-14
2026-01-12
Crain's New York Business
2026-01-11
Company data provided by crunchbase