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Tilt (formerly Empower) · 10 hours ago

AI Context Specialist / Technical Writer (Contract)

United States

Contract

Remote

Mid Level

3+ years exp

Tilt is a company focused on creating a new credit system using innovative mobile-first products and machine learning-powered credit models. They are seeking an AI Context Specialist / Technical Writer to join their Business Intelligence team on a contract basis to develop documentation that supports AI systems and analytics tools.

CreditCredit CardsFinanceFinTechLendingPersonal Finance

Responsibilities

Create and manage AI context files, AI configuration docs, and instructions for internally facing AI analytics tools

Establish a framework for evaluating changes to AI content, context, and instruction sets on output accuracy and ease of use

Update, edit, and revise AI context based on outcomes and feedback

Establish a context management framework: templates, style guides, versioning, and review workflows for AI- and BI-ready documentation

Partner cross-functionally with both technical and customer-facing teams to capture how products work from a customer perspective and translate that into precise data context

Document and operationalize canonical metrics and source-of-truth tables by coordinating with metric owners; clarify relationships across datasets and services

Audit existing docs and dashboards for accuracy and consistency; flag issues and coordinate corrections and deprecations

Qualification

AI project experienceTechnical writingContext managementStakeholder managementEditorial judgmentOrganizational skillsDetail-oriented

Required

Experience with an internal or customer facing AI project/s in deployment, configuration, testing, or delivery. You can talk to examples of AI accelerating business decisions, creating better solutions for customers and/or drive efficiencies

3-5 years of technical writing experience in software/data environments, with a track record of independently driving docs from discovery through publication

Ability to simplify complex concepts, enforcing consistency and elevating clarity - comfortably editing beyond AI-generated drafts

Strong stakeholder-management skills; able to synthesize input from PMs, engineers, and customer-facing teams

Deep interest in AI and how high-quality context improves AI/analytics outcomes; you use AI tools but apply sound editorial judgment

Organized and detail-oriented; you operate independently day-to-day with clear goals, regular check-ins, and crisp communication