Chicanos Por La Causa, Inc. (CPLC) · 1 day ago
Client Services Coordinator - Case Aide
Phoenix, AZ
Full-time
Hybrid
Entry Level
1+ years expChicanos Por La Causa, Inc. (CPLC) is seeking a Client Services Coordinator to join their Trauma Recovery Center team in Phoenix, AZ. The role involves connecting clients to services, managing client enrollment, coordinating intake appointments, and facilitating group therapy sessions in a community-based setting.
CharityNon ProfitSocial Assistance
Responsibilities
Be the first point of contact, welcoming prospective clients, conducting initial screening calls, and providing clear information about eligibility and available services
Coordinate scheduling and intake by managing intake appointments, group sessions, and referrals, ensuring a smooth transition from first contact to ongoing care
Keep records accurate and confidential, maintaining detailed documentation in the electronic health record (EHR) system and tracking logs, safeguarding sensitive client information
Support clinicians and the treatment team by collaborating with case managers and other providers, contributing to service planning, and helping facilitate structured group sessions
Provide flexible, community-based support, covering front desk duties when needed, assisting clients in person or virtually, and traveling into the community for outreach or to deliver services where families feel most comfortable
Qualification
Required
Associates or High School with 1-3 years of experience
Possess a valid driver's license in good standing and proof of vehicle insurance
Ability to obtain fingerprint clearance card, CPR and First Aid
Bilingual Spanish/English
Ability to work a flexible schedule as needed per program requirements
Basic typing/computer skills
Ability to maintain positive relationships with consumers, community partners and team
Demonstrated organization and time management skills and able to manage workload with multiple deadlines and competing demands
Ability to attend required Child and Family Team training within one month of assuming position and participate in ongoing learning requirements
Preferred
Bachelor's Degree in Communications, Human Services, or related field, or equivalent experience
Knowledge of community based behavioral health services
Benefits
Generous Paid Holiday
Employee Recognition Program
Paid Time Off & Paid Sick Days
Free Preventative Services & Wellness Rewards
Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
Health Savings Account & Flexible Spending Account
Life + Disability options
Employee Assistance Program
Telemedicine & Concierge Services
401(k) Retirement Plan
Pet Care, Life Mart Purchase Discounts
Tuition Reimbursement for qualifying degrees
Mileage & Cell Reimbursement for qualifying roles
Identity Theft Protection& Voluntary Benefits
Company
Chicanos Por La Causa, Inc. (CPLC)
Chicanos Por La Causa, Inc.
1001-5000 employees
H1B Sponsorship
Chicanos Por La Causa, Inc. (CPLC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$0.26MKey Investors
Peter Piper PizzaUS Department of Commerce, Economic Development Administation
2024-08-01Grant· $0.01M
2022-01-27Grant· $0.25M
Leadership Team
Alicia Nunez
Interim President and CEO
Recent News
Arizona Daily Star
2025-05-27
Company data provided by crunchbase