United Bank of Southwest Alabama & Northwest Florida · 1 week ago
Teller
Camden, AL
Full-time
Onsite
New Grad, Entry LevelUnited Bank of Southwest Alabama & Northwest Florida is focused on providing outstanding customer interactions through their teller services. The role primarily involves accurate cash handling, customer service, and ensuring compliance with banking regulations.
BankingCommercial LendingFinancial Services
Responsibilities
Works to build, maintain, and grow customer relationships through quality, personalized interactions based on excellent service, according to company standards
Identifies customer needs and makes appropriate referrals through excellent service efforts
Handles customer transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, and other forms of negotiable items
Safeguards the bank's assets and ensures the security of the working environment while processing transactions accurately
Maintains and balances a cash drawer, with extensive cash handling expected
Handles customer requests such as service charge questions, account maintenance, or research
Maintains a working knowledge of processes, products, and services offered
Verifies endorsements, receives proper identification, ensures validity, and identifies counterfeit currency
Examines checks deposited and determines proper funds availability based on regulatory requirements and completes hold notices when necessary and according to policy
Meets and greets the public in a professional manner that reinforces United Bank's service standards
Assists in managing operational loss to include seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing
Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role
May function in a mentor capacity offering guidance, instruction, and training of peers enforcing policy and procedure
Adheres to professionalism standards to include demeanor, dress, and station orderliness
Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act
Any other duties as assigned by Management
Qualification
Required
Excellent customer service skills
Strong cash handling skills
Ability to process transactions accurately
Knowledge of banking regulations and compliance
Ability to identify customer needs and make appropriate referrals
Strong problem resolution skills
Ability to maintain and balance a cash drawer
Professional demeanor and appearance
Ability to work in a team environment
Knowledge of bank products and services
Ability to handle customer requests and inquiries
Ability to safeguard the bank's assets
Ability to verify endorsements and identify counterfeit currency
Ability to examine checks and determine funds availability
Ability to utilize banking equipment effectively
Ability to mentor and train peers
Compliance with federal, state, and local banking laws and regulations
Company
United Bank of Southwest Alabama & Northwest Florida
Founded in 1904, United Bank serves the needs of consumers, small businesses, agriculture and commercial customers.
Founded in 1904
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$22.96MKey Investors
Community Development Financial Institutions Fund
2024-10-28Grant· $9M
2023-10-13Grant· $9M
2023-04-10Grant· $4.96M
Recent News
2025-12-30
2025-12-28
Daily Star Egypt
2025-12-07
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