Greater Cincinnati Behavioral Health Services ยท 10 hours ago
Computer Technician
Cincinnati, OH
Full-time
Onsite
Entry Level
1+ years expGreater Cincinnati Behavioral Health Services (GCBHS) is dedicated to helping individuals with mental illness and addictions. They are seeking a Full-Time Computer Technician to provide technical support for hardware, software, and peripheral issues, ensuring efficient IT operations within the organization.
CommunitiesHealth CareMental HealthNon Profit
Responsibilities
Provide first-level technical support for hardware, software, and peripheral issues
Respond to and resolve IT tickets and phone requests in a timely, customer-focused manner
Diagnose and document technical issues via phone, remote access, and on-site visits
Install, configure, and support computers, printers, displays, phones, and mobile devices
Support VPN connectivity and remote access for staff
Assist with user account setup, transfers, and terminations using Active Directory
Maintain IT asset inventory and documentation
Support agency software systems, including vendor-hosted applications
Open and manage vendor support tickets as needed
Monitor IT systems and proactively identify issues to prevent downtime
Assist with backups, upgrades, and scheduled maintenance
Perform other related duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum of one year of IT or computer user support experience
Experience troubleshooting issues in a Microsoft Windows domain environment
Working knowledge of Microsoft Outlook and Microsoft Office
Ability to be on-call for outages or occasional evenings/weekends as needed
Preferred
IT help desk or customer support environment
Windows server and file system experience
Remote troubleshooting via screen-sharing tools
Benefits
Paid Time Off and Sick Time (accrued separately)
Flexible work schedules
Public Student Loan Forgiveness eligibility
Comprehensive health insurance (medical, dental, vision)
403(b) retirement plan with agency match
Company
Greater Cincinnati Behavioral Health Services
Greater Cincinnati Behavioral Health Services is a mental health services agency.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joce Arvisais
Chief Financial Officer
Recent News
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