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Everfi · 9 hours ago

Central Region K-12 Implementation Specialist, Iowa

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Everfi is a company focused on driving the adoption of educational resources in K12 classrooms. The Central Region Implementation Specialist will manage the implementation of EVERFI's courses, ensuring customer satisfaction and achieving activation goals through direct engagement with educators.

EdTechEducationInternetSoftware

Responsibilities

Take full responsibility for the adoption and activation goals within the assigned region, managing a quota aligned with partner objectives (schools, students, teachers, classroom events)

Act as the primary point of contact for educators, providing exceptional customer service through various outreach methods (cold calls, social media, email campaigns) to develop and maintain strong partnerships

Conduct in-person and virtual training sessions to guide educators on how to effectively use the EVERFI platform, offering ongoing support to ensure successful implementation and usage

Serve as Schools Lead for Customer accounts in their region. This includes but is not limited to liaising between the Revenue team and K12 team, participating in partner meetings and providing updates to K12 team on progress to external partner goals

Work closely as the Schools Lead with the Customer Success team on monthly and quarterly business reviews, supporting external partner calls with impactful updates and K12 success stories

Promptly follow up with educators who have shown interest in EVERFI's courses, addressing their questions and highlighting the unique value of EVERFI's offerings to secure training sessions and meetings

Fulfill Classroom Connect requests from commercial partners, ensuring seamless integration and satisfaction

Collect and share meaningful anecdotes from students and educators with internal teams and external partners to showcase the impact of EVERFI's resources

Log all activities and interactions in the Customer Relationship Management system, maintaining up-to-date contact information and detailed notes on educator engagements

Stay informed about trends in the K12 education system, educational technology, and EVERFI's platform and courses, understanding standards alignment, educator challenges, and best practices

Other job-related duties as assigned

Qualification

Education industry experienceSalesforce.com proficiencyPresentation skillsRelationship managementCollaboration tools proficiencyTask managementCommunication skills

Required

Bachelor's Degree preferred or equivalent relevant experience in the education field

2 years of experience in the education industry, or related fields including but not limited to non-profits and technology start-ups, 3 years preferred

Ability to manage multiple tasks and deadlines while hitting & maintaining established goals & KPIs

Strong ability to work independently and in a remote environment

Experience developing and maintaining relationships with clients/educators

Ability to establish and maintain remote relationships with co-workers, cross departmentally and with external clients

Strong presentation skills, including proficiency with presentation, communication, and collaboration tools such as PowerPoint, Excel, Teams, WebEx, Zoom, Groove, Gong, etc

Excellent written and verbal communications skills

Ability to conduct presentations

Ability and means to travel on a flexible schedule at least 40% of the time

Must be located within the state of Iowa