GreenStar Cooperative Market · 1 week ago
Collegetown Team Member
Ithaca, NY
Full-time
Onsite
New Grad, Entry Level
$19/hr - $20/hrGreenStar Cooperative Market is a community-owned cooperative committed to diversity and inclusivity. They are seeking a Collegetown Team Member to provide excellent customer service, manage product displays, and maintain cleanliness in the store while adhering to safety protocols.
GroceryLocalShopping
Responsibilities
Check out customer purchases quickly and accurately, using correct prices and department codes
Call for back-up as needed to minimize customers’ wait times for checkout
Handle all customer needs and complaints in a courteous, respectful, and efficient manner
Become familiar with co-op policies in order to answer customer questions. Refer unresolved questions or problems to Manager On Duty or Store Manager
Understand member discount program and inform shoppers about Membership options
Handle EBT, CitiBucks and coupons accurately
Assist customers while placing and picking up special orders
Answer phone calls in a timely fashion and handle messages if necessary
Keep busy during slow periods by performing tasks on stocking and cleaning checklist or as directed by Manager on Duty or Store Manager
Re-stock self-service items (paper napkins, utensils, etc.) in café
Maintain coffee & tea bar
Work with a sense of urgency and purpose
Follow proper procedures for receiving, handling, and storing prepared foods
Ensure freshness of prepared food items by rotating product, spot checking for quality, and checking sell by dates
Follow and maintain daily operations according to established protocols and checklists
Stock shelves and displays fully without overcrowding & rotate stock
Ensure items on shelves and displays are labeled accurately and clearly with price tags and sale signs
Notify buyer of out-of-stocks
Pull short-date or low-quality items and notify Manager on Duty
Maintain cleanliness of Collegetown Store
Piece check every delivery against the invoice for quality and accuracy
Pull any wilted or rotting produce and keep baskets and displays cleaned and wiped down
Keep back stock separated by organic and conventional. Make sure all boxes are rotated and visible
Make sure displays and cases are full at all times
Notify Store Manager or Manager on Duty of any mispicks, shortages or out of stocks
Make sure all signs have proper price, country of origin and item listed
Check deliveries to verify piece count, notify purchaser of discrepancies
Check for damage and unacceptable quality, notify purchaser of problems
Organize overstock into storage
Keep shelves, coolers and backstock area in a clean and orderly condition
Keep department equipment in assigned areas and in working order
Advise Collegetown Store Manager of equipment problems
Participate in periodic inventory
Help with unloading as needed
Route invoices to buyer
Maintain sales floor and backstock as outlined in training and protocols
See that unsaleable items are pulled off the shelf. Notify the Manager on Duty
Ensure that produce bins, aisles, shelves and storage areas are clean, orderly, and meet health standards
Remove trash promptly; sweep floor as needed
Participate in inventory counts
Ensure maintenance of department equipment and notify manager if equipment breaks
Follow GreenStar’s safety rules
Assist other employees in safety needs
Report unsafe equipment and conditions
Participate in safety training programs
Perform other tasks as assigned to ensure a safe and healthy work environment
Attend Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed
Read GreenStar publications to stay informed
Respect and comply with storewide personnel policies
Describe membership benefits, and how membership investment is made
Adhere to scheduled shifts
Perform other duties as assigned
Qualification
Required
Effective interpersonal communication with team members and customer
Demonstrated ability to follow through on commitments
Open to input/feedback on work performance
Open to giving input/feedback on Collegetown Store
Self-Driven/Motivated throughout shift
Knowledge or interest in learning about natural foods, produce, local farms
Demonstrated ability to handle multiple demands, stay calm, and prioritize
Ability to lift 50 pounds repetitively
Benefits
Generous time off benefits
Affordable and flexible health care options
Company
GreenStar Cooperative Market
GreenStar is a consumer cooperative, collectively owned by over 12,000 member-owners.
Founded in 1971
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase