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Louis Vuitton · 11 hours ago

Client Care Associate - Valley Fair

San Jose, CA

Part-time

Onsite

New Grad, Entry Level

$25/hr - $29/hr

Louis Vuitton is seeking an organized, motivated Client Care Associate who will be an ambassador of the Brand, focusing on exceptional client service. The role involves cultivating trusting relationships with clients and ensuring they feel cherished throughout their experience with the brand.

ApparelFashionLifestyleRetail

Responsibilities

Leading by example, you will discover your Clients and their every need, guide them in every aspect of Client Care and cultivate trusting relationships with them; making sure they feel cherished, understood and a special part of the Louis Vuitton family at every step of their experience

As the voice of Client Services in the store, you will champion all services offered by Louis Vuitton, and coach all teams to make the difference with every Client

You will effectively communicate and educate clients on the intake, repair, and follow up process to set clear expectations

You will ensure our Clients are updated at all stages of the repair process, contributing to an overall rewarding client experience

You will also work as a business partner with the Operations team to define smooth Back Of House processes and routine in order to support the Client Experience