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National Heritage Academies · 13 hours ago

Admissions Coordinator

Grand Rapids, MI

Full-time

Onsite

New Grad, Entry Level

National Heritage Academies (NHA) partners with communities to build and operate public charter schools. The admissions coordinator will support the Admissions team through administrative duties, manage onboarding processes, and assist with various projects to improve departmental efficiencies.

Education Management

Responsibilities

Manage processes for new team member onboarding as well as deactivation upon a team member’s departure

Assist Admissions Leadership team with general administrative items including but not limited to scheduling, printing, content design, mailings, ordering supplies

Act as a liaison between ARs and other Service Center departments and third-party vendors to ensure ARs have all tools/resources necessary to perform their required duties, and to improve performance and workplace efficiency

Maintain admissions resource website through updating pertinent information, adding, creating, and removing content

Regularly attend departmental meetings recording notes and next step action items as well as participate in projects

Adhere to project timelines, budgets, and quality standards while managing multiple engagements

Create and distribute necessary communications to department, including ARs

Develop, proofread, restructure, and edit relevant content as requested by Admissions Leadership team

Manage Calendly account, including support and training for all participating team members

Plan and facilitate, in coordination with special events team and admissions managers, logistics for all events, including guest lists, venue preparation, presentation materials, catering, entertainment, transportation, equipment, décor, and marketing materials

Ensures company and department policies and procedures are upheld

Qualification

CRM proficiencyMicrosoft ExcelAdministrative supportLeadership qualitiesTime managementProblem-solvingCommunication skillsInterpersonal skillsCritical thinkingOrganizational skills

Required

A bachelor's degree in marketing, business, or related field is preferred

Demonstrates leadership qualities and interpersonal skills to function at a higher level of professionalism

Excellent written and verbal communication skills, and strong proficiency in time management

Prior experience in administrative support and/or operations management related duties is desirable

Confident and skilled in analyzing and reporting data, specifically in utilizing CRM, NHA internal systems, Microsoft Excel, and other necessary platforms

Engages in initiatives and special projects within the department and cross functionally as identified or assigned

Proficient in building strong relationships and effectively communicating with diverse audiences

With a high sense of urgency, possess critical thinking, time management, and problem-solving skills, particularly when faced with disruptions

Possesses the ability to complete requests from department in a timely manner, with accuracy and precision

Displays an organized and results-oriented approach, motivation to perform without extensive direction, and demonstrates high quality work and level of accuracy while using a creative, solution-oriented approach