TOPPAN Edge Inc. ยท 2 hours ago
Implementation Project Manager
Portsmouth, NH
Full-time
Hybrid
Entry, Mid Level
1+ years expTOPPAN Edge Inc. is a global leader in business payments and cash management, seeking an Implementation Project Manager to join their team. The role involves managing customer implementations of Bottomline's Paymode solution, ensuring a smooth and successful client experience through effective project management and communication.
Printing
No H1B
Responsibilities
Educate, lead, and manage Paymode implementation projects to scheduled completion
Develops solid relationships with customers during implementation projects and transitions to other teams when appropriate
Plans and achieves project schedules, activities, tests, etc., while keeping customers apprised and projects on schedule
Ensures execution of project activities by coordinating work assignments with customers apprised and projects on schedule
Establishes and balances priorities and activities between many simultaneously progressing projects
Troubleshoots and tracks project issues, communicating with customers and escalating if required; manages issues to a timely resolution
Ensures established success criteria have been met within timeline and budget
Documents project deliverables and hands off to Customer Support for any potential or ongoing support needs
Gathers and communicates customer requirements with internal teams as well as external vendors, banks, and financial institutions
Qualification
Required
Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction
1-2+ years of Project Management or similar experience
Must be skilled in client-facing communication, have strong customer presentation skills, and possess excellent written communication skills
Must have excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems
Must be customer service orientated and believe in teamwork, collaboration, adaptability, and initiative, but be able to work independently as well
Technical proficiency in MS Excel is required
Preferred
Experience in banking application implementations and knowledge of ACH/WIRE/ Foreign drafts/SWIFT and other payment methods
Technical proficiency in MS SharePoint and MS Project experience
Experience with ERP integration or related payments platform
Company
TOPPAN Edge Inc.
TOPPAN Edge' extensive technology and know-how in the business forms and data print service fields have been cultivated over many years.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase