Jobs via Dice ยท 17 hours ago
Network Analyst
Tallahassee, FL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDice is the leading career destination for tech experts at every stage of their careers, and they are seeking a Network Analyst for their client, 3K Technologies. The role involves monitoring network-related incidents, troubleshooting network issues, and supporting network infrastructure devices while providing excellent customer service.
Computer Software
Responsibilities
Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems
Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards
Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques
Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents
Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues
Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards
Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed
Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices
Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams
Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives
Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms
Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts
Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides
Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs
Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance
Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned
Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance
Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access
Perform other related duties as assigned
Qualification
Required
Minimum Of 2 Years Of Experience
Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems
Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards
Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques
Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents
Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues
Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards
Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed
Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices
Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams
Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives
Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms
Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts
Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides
Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs
Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance
Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned
Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance
Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access
Ability to lift up to 50 lbs and stoop, climb / climb a ladder, squat, push, crawl, and bend in all types of weather
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase