Somers Agency, LLC · 2 weeks ago
Commercial Lines Account Manager
Lorain, OH
Full-time
Hybrid
Mid LevelSomers Agency is a 128-year-old, independently owned, full-service insurance agency with deep roots in the Greater Cleveland area. They are seeking an Insurance Account / Marketing Manager to manage client relationships and oversee the marketing of client risks to insurance carrier partners, ensuring exceptional service and agency growth.
Financial ServicesInsuranceRisk Management
Responsibilities
Manage and maintain strong client relationships through proactive communication and service
Act as the primary point of contact between clients and insurance carriers
Market client risks to all agency carrier relationships
Prepare, present, and explain insurance quotes and coverage options to clients
Track, report, and analyze marketing results for agency leadership
Identify client needs and recommend appropriate insurance solutions
Resolve client issues using effective problem-solving and negotiation skills
Develop strategies to enhance client satisfaction, retention, and agency growth
Support business development and cross-selling initiatives
Qualification
Required
Strong interpersonal, communication, and relationship management skills
Excellent organizational, planning, and multitasking abilities
Experience in account management, customer service, or a related role
Proficiency in problem-solving, negotiation, and conflict resolution
Analytical mindset with the ability to interpret data for decision-making
Experience with insurance agency management systems; Applied EPIC preferred
Understanding of business development and client growth strategies
Preferred
Bachelor's degree in Business Administration, Marketing, or a related field preferred (not required)
Familiarity with the Greater Cleveland area, Lorain County, and local markets is a plus
Company
Somers Agency, LLC
The Somers Agency LLC is an independent insurance agency offering insurance and risk management services to businesses and residents throughout Northeastern Ohio.
Founded in 1898
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase