Apply on Employer Site

Cyera · 1 day ago

Manager, Channel Operations

United States

Full-time

Remote

Senior Level

$160K/yr - $200K/yr

5+ years exp

Cyera is a company focused on reinventing data security for businesses in the cloud era. As the Manager of Channel Operations, you will be responsible for designing scalable processes and defining success metrics to grow partner-sourced revenue, while managing a Channel Ops team member to support execution.

Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityNetwork Security

Growth Opportunities

Responsibilities

Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model, with a strong focus on scaling success with Cyera’s top strategic partners

Establish clear operational frameworks for how Cyera works with GSIs, Resellers & VARs, Technology Alliances, and CSP partners, aligned to our ICP (G2K and Enterprise)

Help define and operationalize the channel operating cadence (QBR inputs, metric reviews, planning cycles, and run-the-business insights)

Define, monitor, and continuously improve KPIs that measure channel effectiveness and growth, including:

Partner-sourced and partner-influenced pipeline and closed-won revenue

Deal registration quality, velocity, and conversion

Partner activation and engagement

Program participation and enablement signals

Build executive-ready dashboards and reporting that translate partner activity into actionable insights and clear investment decisions

Own and evolve core Channel Ops processes, including:

Deal registration lifecycle and governance

Partner program operations and enforcement

Incentive and SPIFF tracking and readiness

Partner enablement and certification tracking

Ensure processes are scalable, documented, and built for growth, not one-off execution

Serve as the business owner for Channel Operations workflows in Salesforce (strong understanding required; admin support available)

Partner with RevOps Systems and leadership to evaluate, recommend, and scale additional tooling where appropriate (e.g., PRM solutions, analytics tools, marketplace tooling)

Support and operationalize cloud marketplace motions (e.g., AWS Marketplace) as part of broader channel workflows and reporting

Manage and mentor one Channel Ops IC, providing direction, prioritization, and development

Act as a trusted partner to Channel leadership, Sales, Finance, Marketing, and Enablement to ensure alignment and execution

Bring structure, clarity, and momentum to a rapidly evolving Channel organization

Qualification

Channel OperationsSalesforceSaaS experiencePartner EcosystemsProcess BuildingLeadershipCollaborationStrategic Thinking

Required

5+ years in Channel Operations, Partner Operations, or GTM Operations supporting partner-led growth in a SaaS environment (cybersecurity strongly preferred)

Proven ability to build and scale processes in ambiguous, fast-growing organizations; comfortable being both a thought partner and a builder

Experience supporting complex partner ecosystems including GSIs, Resellers/VARs, Technology Alliances, and CSPs

Strong Salesforce expertise with the ability to design reporting, dashboards, and workflows that leadership trusts and uses

Experience managing or mentoring others and operating as a senior partner to Channel leadership

You naturally think in terms of repeatability, leverage, and long-term growth rather than short-term fixes