Eyeglass World · 15 hours ago
Optical Lab Manager - Eyeglasses
New Port Richey, FL
Full-time
Onsite
Mid LevelEyeglass World is a leading company in eyewear and eye care with over 100 stores nationwide. As a Lab Manager, you will oversee daily lab operations, manage workflow, and ensure quality control while leading a skilled team to provide exceptional service and maintain equipment standards.
Retail
Responsibilities
Optimizes and oversees the Lab to ensure efficiency and compliance with company’s policies and operational guidelines
Identifies areas of opportunity and creates an action plan for improvement
Provides world-class service by treating customers with respect, providing prompt and courteous service, and listening and understanding their needs
Executes same day service using “Ready When Promised” production board
Performs machine maintenance to ensure that all lab equipment is clean and in good working order according to standards
Addresses immediately all equipment malfunctions and informs the General Manager and retail staff of any production delays
Ensures that all safety rules and standards are followed, including making sure that all Lab Technicians wear protective eyewear in the lab at all times
Assists in controlling inventory shrinkage through the monitoring and recording of breakage and accurate inventories
Ensures that the store maintains a proper level of lenses and lab supplies to provide prompt customer service
Supervises and motivates Lab Technicians and ensures the timely completion of day-to-day functions
Assists the General Manager with recruiting, selecting and retaining a high caliber lab staff
Delegates work functions to team members in an appropriate manner in order to maximize organizational goals and individual development
Ensures lab associate scheduling complies with payroll guidelines while considering skill level
Ensures that all lab associates are properly trained on all lab equipment and they continue to develop their knowledge of laboratory techniques
Partners with the Training Department and Employee Relations to ensure all training and development occur on time and when needed for each associate
Completes annual performance reviews along with continuous coaching conversations with all associates
Qualification
Required
Oversees daily lab operations
Guides a skilled team
Ensures every pair of glasses meets the highest standards of accuracy and quality
Manages workflow
Maintains lab equipment
Trains team members in technical processes and quality control
Optimizes and oversees the Lab to ensure efficiency and compliance with company's policies and operational guidelines
Identifies areas of opportunity and creates an action plan for improvement
Provides world-class service by treating customers with respect
Executes same day service using 'Ready When Promised' production board
Performs machine maintenance to ensure that all lab equipment is clean and in good working order
Addresses immediately all equipment malfunctions
Informs the General Manager and retail staff of any production delays
Ensures that all safety rules and standards are followed
Ensures that all Lab Technicians wear protective eyewear in the lab at all times
Assists in controlling inventory shrinkage
Monitors and records breakage and accurate inventories
Ensures that the store maintains a proper level of lenses and lab supplies
Supervises and motivates Lab Technicians
Ensures the timely completion of day-to-day functions
Assists the General Manager with recruiting, selecting and retaining a high caliber lab staff
Delegates work functions to team members in an appropriate manner
Ensures lab associate scheduling complies with payroll guidelines
Ensures that all lab associates are properly trained on all lab equipment
Partners with the Training Department and Employee Relations to ensure all training and development occur on time
Completes annual performance reviews along with continuous coaching conversations with all associates
Benefits
Health & Dental Insurance
401k Retirement Savings
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental Leave
Employee Eyewear Discount
Company
Eyeglass World
Eyeglass World, part of the National Vision family of optical retailers, operates over 100 retail optical locations throughout the United States.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase