Bridgestone Retail Operations, LLC ยท 5 days ago
Sales and Service Technician
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. The Sales and Service Technician role is primarily responsible for serving customers by assessing their needs, recommending appropriate products and services, performing basic vehicle services, and ensuring customer satisfaction.
Responsibilities
Customer service, sales, customer issue resolution- 75%
Basic vehicle service tasks, Oil, tires, fluids- 25%
Store operations, opening/closing, inventory, displays- as needed basis
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
Will learn all aspects of store operations and flex between front/back shop tasks
Qualification
Required
High School Diploma or equivalent
Valid automobile driver's license
Customer service and career growth mindset
Ability to complete required store education courses and modules required for this position
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred
2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
Benefits
Formal training
Performance incentives
Paid vacation and holidays
Competitive healthcare packages for full-time and part-time employees
401k plan
Company
Bridgestone Retail Operations, LLC
Bridgestone Retail Operations, LLC (BSRO) is a subsidiary of Bridgestone Americas and Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.