Cleveland Clinic · 20 hours ago
Appointment Specialist I
Fort Lauderdale, FL
Full-time
Onsite
Entry Level
1+ years expCleveland Clinic is a renowned healthcare provider, and they are seeking an Appointment Specialist I to manage the preregistration of new patients and schedule consultations and follow-up visits. The role involves verifying patient insurance eligibility, scheduling appointments, and ensuring high standards of customer service.
Health CareHospitalMedicalNon Profit
Responsibilities
Preregisters new patients to the Cleveland Clinic, following the specific guidelines of CCF
Determines correct physician within the specified department with the correct insurance and credentialing
Verifies patient insurance eligibility to procure referrals for HMO patients seeing CCF specialists
Schedules appointments requested through the CCF WEB site
Meets standards related to call responses, accuracy and customer service
Other duties as assigned
Qualification
Required
High School Diploma, college or technical training a plus
Phone, Typing computer and Internet skills
Excellent interpersonal skills in order to communicate effectively with internal and external personnel and strong oral and written communication skills
Must be able to work with patients, physicians and interoffice personnel in a positive and productive manner
Ability to calm patients and deter patient complaints
Must have ability to multi-task
Must speak clearly and succinctly in order for the customer to answer questions and comprehend instructions
Minimum of one (1) year experience in the medical field and/or 2 years of customer service
Able to relate to other health care workers and develop productive work relationships with peers and physicians
Projects a cooperative helping demeanor
Be able to perform under stressful conditions
Is flexible and able to adjust to changes in assignments
Able to work under minimal supervision, prioritizes workload and meet required deadlines
Ability to sit for long periods of time, work in front of a computer monitor and use keyboard for sustained periods of time
Must be able to walk about the department and lift and carry paper, notebooks up to 10 pounds without assistant
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
2026-01-03
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