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National Car Rental · 2 days ago

Customer Service - Exit Booth Agent - JFK Airport

Jamaica, NY

Full-time

Onsite

Entry Level

$19.19/hr - $19.19/hr

1+ years exp

National Car Rental, part of Enterprise Mobility, is one of the largest privately owned automotive rental companies in North America, seeking an Exit Booth Agent at JFK Airport. The role involves providing superior customer service during the rental car process, ensuring accurate documentation, and maintaining the appearance of the exit booth.

LeisureRentalTransportation

No H1B

Responsibilities

Prepare all rental documents accurately and completely

Verify car information and VIN number for security and car control

Provide additional service to Emerald Aisle members by offering our refueling option

Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers

Provide all customers with undivided attention while assisting them at the exit booth

Make eye contact and greet all customers; thank customer at the conclusion of all transactions

Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer