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N.C. Department of Information Technology · 3 days ago

Employee Relations Consultant

Wake County, NC

Full-time

Hybrid

Mid Level

$62K/yr - $85K/yr

3+ years exp

The NC State Highway Patrol is seeking an enthusiastic individual to join our Personnel unit as an Employee Relations (ER) Consultant. The role involves serving as an ER, EEO, and ADA Consultant, and is responsible for a wide variety of personnel policies and procedures related to ER and ADA matters.

Information Technology & Services

Work & Life Balance

No H1B

Responsibilities

To foster a fair, compliant, and supportive workplace environment by effectively mediating disputes between employees or between employees and management, investigating and resolving grievances and complaints, and ensuring adherence to organizational policies, procedures, and employment laws

Provides managerial guidance on performance, discipline, and behavior, conducts impartial investigations into workplace issues, develops programs to enhance employee satisfaction and engagement, proactively monitors employee feedback and workplace trends, oversees labor relations and union negotiations, and advises on policies and procedures related to employee matters, compensation, and benefits

Support a positive organizational culture and ensure that all employee concerns are addressed with integrity and professionalism

Qualification

Employee RelationsMediationInvestigationsEmployment LawHuman Resources PoliciesCommunicationProblem SolvingInterpersonal Skills

Required

Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution

High school or General Educational Development (GED) diploma

3 years of progressive experience in Human Resources

Demonstrated Experience conducting mediation and/or completion of OSHR's State Mediation Training

Demonstrated experience conducting investigations relating to employee complaints and employee grievances

Demonstrated experience interpreting and applying State and Federal employment laws

Demonstrated employee relations experience related to disciplinary actions and documentation, providing guidance to managers/supervisors on disciplinary matters, employee grievances, ADA accommodation requests, or other employee relations/EEO matters

Demonstrated knowledge of and experience with interpreting, applying, and communicating Human Resources policies and procedures as it relates to employee relations issues