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Jones Walker LLP · 8 hours ago

Marketing Database & Technology Assistant

New Orleans, LA

Full-time

Onsite

New Grad, Entry Level

Jones Walker LLP is one of the largest law firms in the United States, driven by an entrepreneurial spirit and a commitment to exceptional service. The Marketing Database & Technology Assistant role supports the marketing and client development teams by ensuring data quality within the CRM platform and assisting with marketing technology initiatives.

ConsultingLegalProfessional Services

Hiring Manager

Maggie Spell

Responsibilities

Conducts ongoing data integrity efforts to ensure contact and company records remain accurate, complete, and current

Reviews and processes data change tickets, applying updates to existing records

Works with marketing and client development team members to develop mailing lists for events, alerts, announcements, and other communications

Maintains CRM activity data to support business development initiatives and reporting needs

Works closely with the Marketing Database & Technology Manager to prepare and deliver regular analytics and reporting for business development liaisons

Supports the development, documentation, and implementation of CRM best practices and standardized procedures

Assists with other InterAction-related projects as needed

Assists with marketing technology projects, system updates, and process improvements that strengthen the overall marketing infrastructure

Participates in testing and evaluating new tools, features, or workflows prior to firmwide adoption

Provides administrative and documentation support for marketing technology initiatives and process development

Supports data governance efforts to ensure consistent application of data standards across marketing systems

Updates website content and data as needed to ensure accuracy, consistency, and alignment with firmwide standards

Publishes and maintains website updates, including adding news and insights, to keep content accurate, timely, and aligned with the firm’s standards

Qualification

CRM databasesInterActionWebsite platformsRubyLawMicrosoft OfficeData analysisClient service skillsAttention to detailCommunication skillsTeamwork

Required

Strong Microsoft Office skills particularly in Excel, Outlook, Word, and PowerPoint

High degree of attention to detail and ability to analyze data

Commitment to maintaining confidentiality of client, firm, and personnel information

Ability to prioritize and organize work in order to meet tight deadlines under pressure

Ability to function well both as a team member and independently, demonstrating good judgment

Excellent interpersonal and client service skills with the ability to communicate well, both orally and written, at all levels of the organization and with team members in other offices

Preferred

College degree preferred

Law firm work experience preferred but not required

Experience working with CRM databases preferred; familiarity with InterAction is an advantage

Experience working with website platforms preferred; familiarity with RubyLaw is an advantage

Comfortable with a fast-paced training program and able to learn new tools quickly

Company

Jones Walker LLP

Jones Walker LLP provides an extensive range of legal services to a national and international corporate client base through offices in Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, New York, Texas, and Washington, DC.

Founded in 1937