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Ascent Hospitality · 1 day ago

Room Inspector

Saraland, AL

Full-time

Onsite

Entry Level

1+ years exp

Ascent Hospitality is a company with a strong focus on people and a commitment to providing memorable experiences for team members and guests. They are seeking a Housekeeping Room Inspector to supervise housekeeping operations, ensuring cleanliness standards are met and providing training to team members.

HospitalityHotelTravel Accommodations

Responsibilities

Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas

Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed

Acts on assignments received from the Executive Housekeeper or Assistant Executive Housekeeper

Prepares the weekly inventory, checks in all supplies, and reports any discrepancies

Informs the Housekeeping Management Team of needed supplies and creates purchase orders as needed

Keeps the Housekeeping Management Team informed of pertinent information pertaining to the department

Assists in the direct training program of the new housekeeping employees

Completes the daily housekeeping report

Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment

Provides for a safe work environment by following all company safety and security policies and procedures

Will perform cleaning duties on slower day or when staff shortages occur

Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed

Physically Inspecting rooms daily to ensure brand standards and overall cleanliness and ready for guest check-in

Provide feedback to Room Attendants regarding deficiencies in rooms

Clean/prepare rooms as needed

Ensuring that all maintenance issues are reported immediately

Communication of room status to all divisions

Assisting with all training efforts throughout the housekeeping department

Embracing, enforcing, and promoting the brand culture throughout the housekeeping department

Ensuring all rushed/transferred rooms are handled smoothly and efficiently

Ensuring that housekeeping carts are organized and ready for daily work

Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times

Promoting and encouraging team work at all times

Monitoring and logging key control

Providing information to guests about hotel services, facilities, and other amenities

Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

Works closely with the Front Office team to ensure guest room satisfaction

Properly reports and logs and complete required documents for all Lost and Found items

Ensures all storage areas all locked & that all housekeepers’ sheets & executive housekeeper sheet is turned in to the front desk before leaving

Maintains cleanliness and upkeep of Public areas of hotel

Ensures excellence in hotel

Other duties as assigned

Qualification

Housekeeping experienceSupervisory experienceAttention to detailCleaning utensils knowledgeGuest service experienceFollow directionsBasic math skillsEnglish communication