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Cornell University · 10 hours ago

Program Manager, Break Through Tech (NYC) - Temporary, Full-time

New York City (Cornell Tech)

Full-time

Hybrid

Mid Level

$97K/yr - $103K/yr

3+ years exp

Cornell University is seeking a Program Manager for their Break Through Tech initiative, which empowers undergraduate students to connect with tech opportunities. The role involves overseeing the delivery of work-based learning programs, managing industry professionals, and ensuring student engagement and success.

BiotechnologyHigher EducationMedicalUniversities

Growth Opportunities

No H1B

Responsibilities

Plan and manage the successful delivery of program activities for one or more cohorts of participants:

Collaborate with other program staff to assist in developing long range goals, action plans and measurement/evaluation processes; regularly review and analyze program data to assess effectiveness of the program; determine any adjustments needed

Develop, manage and monitor program budget; ensure that all grant obligations and reporting duties are met

Assist in developing and implementing programmatic policies and systemic procedures

Participate in and recommend strategic and operational planning for programs

Coordinate and administer programs both in-person and online

Ensure program health metrics and outcomes meet or exceed our benchmarks for quality and efficiency

Track and report on program health metrics and outcomes data

Produce regular program reports and develop special reports as needed

Monitor student engagement and progress towards goals; partner with other staff to ensure we intervene appropriately to maximize retention, completion and outcomes attainment

Ensure all student issues are resolved in partnership with Program leadership and supporting teams

Advise and serve as a resource and liaison to students, connecting students with support resources as appropriate within Break Through Tech and beyond

Provide guidance, advice, and oversight to student groups and organizations

Oversee the facilitation and development of the student community to drive retention

Plan and execute key events and program components for participants including orientation sessions, training workshops, social events and other core experiences

Work behind-the-scenes with other team members to produce events and experiences

May facilitate activities or present information during events and experiences

Partner with other teams to ensure all challenges are addressed in a timely fashion to drive program success; may include the resolution of complex concerns and problems

Partner with our Product Design team to inform changes to our program model over time

Partner with other Break Through Tech teams to cultivate and maintain strong partnerships with corporate and university partners who supply volunteers and temporary staff for our programs:

Share data and insights with the Industry Partnerships team and partners themselves in order to drive retention and expansion of strategic corporate relationships

Coordinate with the Instruction team to support strong relationships with our university partners

Recruit, select and onboard volunteers, host companies and/or temporary staff in advance of program delivery:

In advance of each cohort, ensure each program has the right number of volunteers, host companies and/or temporary to adequately support our target student numbers

Partner with other teams to source and recruit potential volunteers and/or temporary staff

Participate in Business Development calls with potential new partners and help with existing partner renewal

Manage volunteers, host companies, and/or temporary staff to deliver an excellent program experience for students:

Guide volunteer Challenge Advisors through the project development process and preparation

Guide mentors in preparing for monthly mentorship sessions

Guide AI Studio Coaches in preparing for instructional and other support roles in the

Ensure all contributors are trained and supported to perform well in their roles

Intervene to address issues or challenges with volunteer, host company and/or temporary staff performance; ensure all volunteer, host company and/or temporary staff issues are resolved in partnership with Program Delivery leadership and supporting teams at Break Through Tech

Facilitate the development of a strong team culture for contributors. Drive positive team health and long-term retention and satisfaction of top performing contributors

Other position-related responsibilities as assigned

Qualification

Program ManagementWork-based Learning ProgramsData-driven Decision MakingVolunteer ManagementMicrosoft ExcelGoogle SheetsMicrosoft PowerPointInclusive RelationshipsCommunicationDetail-orientedOrganizational SkillsAdaptability

Required

Master's degree and 3 to 5 years relevant experience or equivalent combination

Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, volunteers and community members

Passionate about working in an organization that values and promotes a community of belonging

Strong program management experience, preferably in the early career, internship or higher educational space

Demonstrated experience successfully delivering work-based learning programs in-person and online

Prior experience managing volunteers and/or temporary staff to deliver excellent experiences

Data-driven decision maker with experience leveraging tools including Microsoft Excel / Google Sheets, Microsoft PowerPoint / Google Slides to evaluate and report on impact and effectiveness

Excellent written and verbal communications skills, particularly when working with high level internal and external stakeholders

Detail-oriented and organized systems thinker

Ability to thrive in a fast-moving, quickly changing work environment