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EvenUp · 6 hours ago

Manager, Enterprise Platform Delivery

USA

Full-time

Onsite

Senior Level, Lead/Staff

$140K/yr - $180K/yr

8+ years exp

EvenUp is on a mission to close the justice gap using technology and AI. The Manager, Enterprise Platform Delivery will lead and scale a team of Technical Program Managers responsible for enterprise onboarding and implementation, ensuring complex enterprise deployments are delivered on time and with strong customer adoption.

Artificial Intelligence (AI)LegalLegal TechMachine LearningSoftware

H1B Sponsor Likely

Responsibilities

Lead, coach, and scale a team of TPMs delivering enterprise onboarding and implementation programs

Establish clear expectations around delivery rigor, customer communication, risk management, and adoption outcomes

Support hiring, onboarding, and ramp of new TPMs as the team grows

Provide ongoing performance feedback, career development, and mentorship

Act as an escalation point for complex customer challenges and delivery risks

Own delivery excellence across a portfolio of enterprise implementations

Ensure consistent execution of program plans spanning: Data migration & legacy system retirement, platform configuration & integrations, user onboarding & training, and change management & go-live readiness

Drive standardization of implementation methodologies, templates, and best practices

Monitor program health, risks, dependencies, and timelines across customers

Ensure adoption strategies are embedded into every enterprise implementation

Guide TPMs in applying structured change management frameworks (e.g., ADKAR, Kotter)

Partner with CS leadership to ensure smooth transition from implementation to steady-state success

Define and track adoption and readiness metrics post-launch

Partner closely with Product and Engineering to align roadmap, implementation feasibility, and customer commitments

Collaborate with Sales and Solutions teams during pre-sales and handoff for enterprise customers

Communicate program health, risks, and outcomes to internal executive stakeholders

Build trusted relationships with senior customer stakeholders and executive sponsors

Improve tooling, workflows, and reporting for enterprise delivery at scale

Balance customer-specific customization with repeatable, scalable processes

Ensure compliance with enterprise security, data integrity, and operational standards

Qualification

Enterprise software deliveryProgram managementData migrationChange management frameworksJiraAsanaMS ProjectStakeholder managementCustomer-obsessed leadershipExecutive communicationTeam buildingProblem solving

Required

8–12+ years of experience in enterprise software delivery, implementation, or program management

3+ years of people management experience leading program managers, TPMs, or implementation teams

Proven success delivering complex, multi-workstream enterprise implementations

Strong background in data migration, platform configuration, and system integrations

Hands-on experience driving customer adoption and organizational change

Deep program management expertise (Jira, Asana, MS Project, etc.)

Strong understanding of enterprise change management frameworks

Experience working closely with Product and Engineering teams

Excellent executive communication and stakeholder management skills

Ability to operate in fast-paced, ambiguous, high-growth environments

Customer-obsessed leader with high delivery standards

Calm, structured, and decisive under pressure

Comfortable balancing strategic planning with hands-on problem solving

Passionate about building teams, processes, and scalable systems

Benefits

Choice of medical, dental, and vision insurance plans for you and your family

Additional insurance coverage options for life, accident, or critical illness

Flexible paid time off, sick leave, short-term and long-term disability

10 US observed holidays, and Canadian statutory holidays by province

A home office stipend

401(k) for US-based employees and RRSP for Canada-based employees

Paid parental leave

A local in-person meet-up program

Hubs in San Francisco and Toronto

Company

EvenUp

EvenUp is the leading AI platform for personal injury law.

Founded in 2019

San Francisco, California, USA

201-500 employees

https://www.litty.ai/

H1B Sponsorship

EvenUp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (13)

2024 (2)

2023 (1)