Teacher Retirement System of Texas · 3 days ago
Health Operations Intern (Summer 2026)
The Teacher Retirement System of Texas is focused on delivering high-quality healthcare for Texas public educators. They are seeking a Health Operations Intern to gain practical work experience in health benefit administration and support agency operations.
Government Administration
Responsibilities
Develops project to review eligibility and enrollment operational processes and procedures, analyze performance data, identify process improvements, procedural efficiencies, develop performance reporting dashboards, and recommend process changes that maintain or increase customer satisfaction
Develops project to measure and track retirees’ inquiries and satisfaction with the services health benefit counselors provide
Constructs and administers surveys, analyzing data, and developing dashboards
Designs and implements automated reporting solutions and interactive dashboards to track retirees’ inquiries, satisfaction with health benefit counseling services, and related performance metrics
Develops processes for data collection, automation, and visualization to deliver actionable insights that support strategic initiatives and communication efforts
May assist in researching, compiling, and analyzing data; entering data into spreadsheets, databases, and other automated applications
May assist in reviewing and analyzing agency policies, procedures, and forms and recommending changes to improve efficiency and effectiveness
Assists in completing special projects and performs other work as assigned
Performs related work as assigned
Qualification
Required
Currently enrolled in and actively attending an accredited college or university as an undergraduate student with a declared major in a related field such as public health, business administration, or a related program AND within 12 months of graduation; OR
Enrolled as a graduate student (Master or Doctoral) in one of the fields listed above or a related program
Applicant will be required to submit a copy of official college transcripts
None
Preferred
Experience working on similar projects to the ones described above
Experience or study in a related field such as social work, sociology, anthropology, psychology, or marketing
Letter(s) of recommendation from program professor(s) are strongly encouraged
Experience using Microsoft Office software to include Power BI
Experience using SQL server data
Company
Teacher Retirement System of Texas
The Teacher Retirement System of Texas (TRS) is responsible for investing funds under its stewardship and for delivering benefits to members as authorized by the Texas Legislature.