Transitions Counseling and Consulting · 1 day ago
Mental Health Office Manager
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$21/hr - $24/hrTransitions Counseling and Consulting is a nationally accredited organization providing accessible mental health services across Arizona. The Clinic Manager will be responsible for client support, office management, and ensuring smooth daily operations within the clinic.
Health CareMental HealthPsychology
Responsibilities
Provide a warm welcome to clients both at check-in and through pre-appointment welcome calls
Answer live phone calls, respond to communications, and route inquiries appropriately
Support clients with patient portal setup and paperwork completion
Support and maintain a clean, organized, and welcoming office environment
Complete post-appointment scheduling and contact clients to reschedule missed appointments
Collect session copayments and ensure client payment methods are on file
Verify and document client insurance and demographic information
Accurately process records requests in a timely manner
Retrieve, organize, and upload client forms and assessments into the EHR
Maintain clear, up-to-date, and accurate documentation in client medical records
Serve as the administrative point of contact for licensing inspections, vendors, maintenance, and technology services
Conduct monthly safety inspections and coordinate semi-annual fire drills
Inventory and order clinic supplies as needed
Assist with onboarding and offboarding tasks, including greeting new team members, issuing/collecting keys, and reviewing safety protocols
Support clinic response during crises and participate in emergency procedures when necessary
Collaborate with clinical and administrative staff to support smooth daily operations
Qualification
Required
Minimum: High school graduate or equivalent
Strong basic computing skills with Microsoft Office programs (Word, Excel)
Must have excellent organizational skills, ability to work well with frequent interruptions, and ability to communicate with a variety of others in a manner that is direct, clear, courteous, and tactful in person, by phone, and by email
No suspension/exclusion/debarment from participation in federal health care programs (e.g., TriWest, TRICARE, Medicare, Medicaid, SCHIP, etc.)
Provide current level one fingerprint clearance card issued by the Arizona Department of Public Safety and renew as applicable
Continuously maintain active Cardiopulmonary Resuscitation (CPR) and first aid certification
Preferred
Experience in a healthcare or behavioral health setting preferred
Experience working with an electronic healthcare record (EHR) preferred
Benefits
Generous Time Off : Receive 180+ hours off in your first year, including PTO, sick time, holidays, and your birthday.
Comprehensive Health Coverage : Choose from multiple BCBS medical plans, including access to Blue365 for discounts on apparel, fitness, travel, and more.
Dental & Vision Plans : Comprehensive coverage to keep you and your family covered.
Retirement Savings : 401(k) to help you plan for the future.
Health Savings Account (HSA) : Employer-matched contributions to support your healthcare needs.
Dependent Care FSA : Tax-advantaged savings for childcare and dependent care expenses.
Wellness Resources : Access to the Sharecare wellness platform for health tools, resources, and personalized support.
Professional Growth: Advancement and specific focus opportunities
Collaborative Culture: Join a team with a strong, supportive culture and robust back-office support for care coordination, scheduling, and billing.
Company
Transitions Counseling and Consulting
Transitions Counseling and Consulting specializes in treating mental health concerns including depression, anxiety, PTSD/trauma.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-06-11
Company data provided by crunchbase