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USAJOBS · 3 hours ago

Security Assistant ( VA Police Dispatcher)

Wilkes Barre, Pennsylvania, USA

Full-time

Onsite

Entry Level

$41K/yr - $53K/yr

1+ years exp

USAJOBS is seeking a Security Assistant for the Wilkes-Barre VA Medical Center. The role involves managing complex communications and security duties, including dispatching police to emergencies, monitoring security systems, and maintaining access control for the facility.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Receives and compiles information from various sources relating to police and emergency incidents, taking appropriate action regarding fire alarms, intrusion, duress and hold-up alarms, and directs response and/or notifies responsible personnel, depending on the type of incident or request

Operates a variety of communications equipment, such as computers, alarm processors, radio consoles, SSTV system, remote controllers, card access, time lapse video tape recorders and related peripherals

Responsible for proper operation of the Pennsylvania CLEAN/JNET, Police RMS, and the National Crime Information Center (NCIC) systems

Ensures that relevant and/or requested information from these systems is immediately and accurately communicated to VA police personnel

Compiles and prepares reports relating to events occurring in the operation of the police operations office for dissemination of the completed product to various supervisors, department heads, and top management officials for coordination of emergency situations

Monitors the operation of all communication/security and related electronic equipment daily

In the event of a malfunction, coordinates with appropriate maintenance personnel to effect repairs

Confirms correct operation of the repaired equipment

Monitors security surveillance cameras and detects criminal activity in progress, suspicious behavior patterns, observes suspects, and known offenders, takes supporting law enforcement action and continuously monitors that person until they are intercepted and detained

Provides Physical Access Control System access to all employees via the computerized operating system. This involves verifying Personal Identity Verification cards and assuring the level of access granted is compliant with VA Regulations and local policy

Provides video observation of prisoners being detained in the holding cell facility, notifying police officers of any noted changes in behaviors or condition of the person

Documents times in the Operations Journal of the custody of persons in the holding cell area

Monitors the functioning of camera systems, alarm systems and recording devices for proper functioning and operation, assuring that the technical security equipment is providing a level of security as designed

Takes in items of high value or risk from individuals and assures chain of custody and security of the item until released to a police officer for processing

Creates, maintains and deletes physical access control groups within the Physical Access Control System by grouping together users and access points into patterns of access groups assigned to users

Files working documents of a shift of police officers consisting of Investigative Reports (IR), Daily Operations Journals (DOJ) and violation notices (citations)

Prints, arranges and presents the shift paperwork to the supervisor for approval and routing to the Police Deputy Chief

Maintains the working duty roster for police by marking leave, additions or changes at the direction of the supervisory police officer

Answers routine telephone calls to the facility and directs them to the proper parties

Qualification

Emergency communicationSecurity monitoringAlarm system operationReport preparationAccess control systemsMulti-taskingCustomer service

Required

Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment

You must be a U.S. citizen to apply for this job

Subject to a background/suitability investigation

Selective Service Registration is required for males born after 12/31/1959

A complete application package; Resume, Transcripts, etc. is required

Selected applicants will be required to complete an online onboarding process

Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment

To qualify for this position, applicants must meet all requirements by the closing date of this announcement

GS-05 grade level: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position

You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization

Security Assistants need to be eligible to gain access to, and maintain access to, the Pennsylvania Justice Network and connected systems (CLEAN/NCIC)