Apply on Employer Site

Puckett Machinery Company · 3 weeks ago

Service Clerk/Administrative Assistant - PMC-Natchez

Natchez, MS

Full-time

Onsite

Entry Level

2+ years exp

Puckett Machinery Company is the Caterpillar® heavy equipment, rental services, and power systems dealer for central and southern Mississippi. They are seeking a dynamic Service Clerk/Administrative Assistant at their heavy equipment branch in Natchez, responsible for providing clerical and administrative support including work order data entry, purchase order tracking, and accounts payable processing.

CommercialIndustrialMechanical EngineeringRentalSales

Responsibilities

Answer and direct telephone callers to the appropriate party

Provide callers with basic information such as company address, directions to the branch, company fax numbers, company website, and other related information

Greet and direct incoming visitors and customers to the branch

Administer and maintain the opening and closing of service department work orders in the company’s billing system (DBS) to include: posting of technician timecards and mileage, parts ordering/tracking, and performing related filing and reporting in accordance with all company policies and procedures

Issue, track, and maintain department-related purchase orders

Enter and code accounts payable invoices for approval and payment

Receive and code customer accounts receivable payments for processing

Maintain and complete related reports

Prepare daily bank deposit

Receive, sort and forward incoming mail to the appropriate party

Prepare outgoing mail

Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)

Coordinate the ordering, receiving, stocking and distribution of office supplies

Assist with other related clerical duties such as photocopying, scanning, faxing, and filing

Maintain company bulletin boards in accordance with company standards and procedures

Maintain a professional and proper personal appearance at all times

Qualification

MS Office proficiencyDBS system knowledgeCustomer service skillsOrganizational skillsTelephone communicationVerbal communicationWritten communicationInterpersonal skills

Required

High school diploma or GED equivalent required

Minimum 2 to 3 years of relevant experience and/or training, or equivalent combination of education and experience as a receptionist or as an administrative assistant, preferably in a retail environment

Articulate and professional telephone communication skills

Excellent verbal, written, and interpersonal communication skills

Refined organizational and customer service skills

Proficiency with MS Office applications (Word, Excel, Outlook) and company's management information system applications (DBS)

Able to work collaboratively with all branch personnel and perform duties with a sense of urgency, exceeding customer expectations

Ability to work independently in a fast-paced, dynamic, and deadline sensitive environment