University of Tennessee System · 1 day ago
Accounts Receivable Specialist, Accounts Payable - UT System Administration
Knoxville, TN
Full-time
Onsite
Entry, Mid Level
$22/hr - $26/hr
1+ years expThe University of Tennessee System Administration is seeking an Accounts Receivable Specialist to support invoicing, collections, and deposit management across the university system. This role will work closely with campus contacts to resolve past due and uncollectible accounts, manage customer data, and ensure accurate application of cash receipts.
Higher Education
Responsibilities
Manage customer data in the University ERP system, including creation, maintenance, and deactivation, ensuring data integrity and compliance Identify and research stale or outdated customer data, taking proactive steps to maintain accurate records and prevent disruptions to operations
Coordinate with each campus or institute's business office to take appropriate internal action on past due accounts Manage system-wide customer payment portal accounts to ensure timely, secure payments and protect UT’s preferred payment methods from unauthorized control
Manage system-wide user access and oversee the creation of new activity values in the University's online receipting system—ensuring secure, accurate, and efficient operations
Validate accounting data prior to system entry to prevent errors and reduce the need for intervention or correction
Deliver high-level system support to end-users, including training, troubleshooting, and address persistent problems to create operational efficiency
Partner with the Controller’s Office to research and resolve complex bank deposit issues, ensuring financial accuracy and accountability
Facilitate the handling of bankruptcy notices and ensure appropriate management of affected customer accounts to maintain compliance and financial integrity
Drive continuous improvement of Accounts Receivable (AR) standard operating procedures, enhancing process efficiency, accuracy, and user experience
Oversee all refund, credit, and write-off processes to ensure appropriate usage, compliance, and fraud prevention
Collaborate with ERP support and external AR service providers to facilitate seamless third-party integrations into the University's ERP system
Support ongoing initiatives aimed at improving Accounts Receivable (AR) and cash management procedures across the university system
Prepare financial reports and assist with period-end and fiscal year-end closing procedures for AR, ensuring accuracy and timeliness
Provide training and expert support to end-users of the ERP Receivables module, resolving persistent issues that impact optimal operation
Lead efforts to onboard system-wide University departments into the ERP Receivables module, supporting a smooth and successful transition
Other duties as assigned by supervisor
Qualification
Required
High school diploma or GED required and at least 18 months of experience in Accounts Receivable or a related role
Proven ability to lead and enhance processes for greater efficiency and effectiveness
Demonstrated experience communicating effectively with senior leadership and executive stakeholders
Five or more years of ERP or comparable system experience, including functional and operational tasks
Exceptional attention to detail, ensuring accuracy and consistency in all tasks
Strong organizational skills, with the ability to prioritize tasks and meet critical deadlines
Functional proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
Excellent communication and customer service skills, fostering positive stakeholder relationships
Preferred
Associate degree in Accounting, Business Administration, or a related field OR 2–5 years of experience in Accounts Receivable or a related role
1+ years of experience with Oracle Fusion Receivables and/or Collections
General knowledge of the Fair Debt Collection Practices Act (FDCPA)
Familiarity with automation tools, including Automate, Power Automate, and the ability to write macros, is desirable
Knowledge of additional Microsoft tools, such as Forms, Bookings, and related applications, is a plus
Benefits
Excellent healthcare and tuition benefits for employees and their families
Generous retirement benefits
A wide variety of professional development opportunities
Supportive work and family benefits
Company
University of Tennessee System
The University of Tennessee System is comprised of campuses at Knoxville, Chattanooga, and Martin; the Health Science Center at Memphis; the Space Institute at Tullahoma; and the statewide Institute of Agriculture and Institute for Public Service.
1001-5000 employees
H1B Sponsorship
University of Tennessee System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (143)
2024 (100)
2023 (100)
2022 (83)
2021 (77)
2020 (108)
Funding
Current Stage
Late StageLeadership Team
Alyssa Thom
Senior Learning Consultant and Business Partner
Ramon Padilla Jr.
Chief Information Officer
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