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Labcorp · 2 days ago

Key Account Executive - West Palm Beach, FL

West Palm Beach, FL

Full-time

Onsite

Mid Level

3+ years exp

Labcorp is a leading healthcare company, and they are seeking a Key Account Executive to manage an existing book of business and introduce specialty products to clients. The role involves educating clients, providing superior customer service, and collaborating with the sales team to achieve retention and upsell goals.

BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine

Responsibilities

Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory

Act as a liaison between the client and the Labcorp operations team in relation to client needs

Provide ongoing service and timely resolution to customer base

Ensure customer retention by providing superior customer service

Recommend solutions that are client focused

Provide account management for client's day to day operations

Collaborate with entire sales team to grow book of business

Meet and exceed monthly retention and upsell goals

Qualification

Account managementSales experienceCustomer serviceHealthcare industry experienceMicrosoft Office proficiencyFluent in SpanishEffective communicationTime managementBuilding trust-based relationshipsOrganizational skills