Implementation Account Manager jobs in United States
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Practice EHR ยท 11 hours ago

Implementation Account Manager

positionDFW Metroplex
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Practice EHR is a rapidly growing health tech company transforming how providers manage patient care. They are seeking a proactive and detail-oriented Implementation Manager to lead the onboarding of clients to their integrated EHR and Practice Management solutions.

Electronic Health Record (EHR)MedicalSoftware

Responsibilities

Lead end-to-end implementation of EHR and PM systems for healthcare providers
Develop project timelines, milestones, and deliverables in coordination with internal teams and clients
Conduct discovery calls to understand client requirements, practice workflows, and billing needs
Train clients on EHR and PM system features and ensure successful data migration and system configuration
Monitor project health, identify risks, and proactively resolve implementation challenges
Collaborate with product, support, and billing teams to ensure a cohesive onboarding experience
Act as a trusted advisor to clients, ensuring their operational readiness and long-term satisfaction

Qualification

EHR systemsMedical billing processesProject managementHealthcare workflowsSaaS platformsHIPAA regulationsClient managementData privacyCertification in project managementCommunication skillsOrganizational skillsDocumentation skillsAttention to detail

Required

2+ years of experience in software implementation, account management, or project management, ideally in healthcare or health IT
Working knowledge of medical billing processes and healthcare workflows
Solid understanding of EHR and PM systems (experience with Practice EHR is a plus)
Exceptional communication, documentation, and organizational skills
Ability to manage multiple client projects simultaneously with attention to detail
Familiarity with HIPAA regulations and patient data privacy best practices

Preferred

Experience working with small-to-medium medical practices
Technical aptitude or comfort with SaaS platforms
Certification in project management (PMP, CAPM, or similar) is a bonus

Benefits

Competitive salary and benefits package.

Company

Practice EHR

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Practice EHR is an AI Powered cloud-based and specialty-specific EHR and practice management (PM) solution.
dateFounded in 2014
location
Plano, Texas, USA
people-size51-200 employees
web-link
https://www.practiceehr.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase