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Avanath Capital Management, LLC · 13 hours ago

Maintenance Supervisor - Maple Crossing

21900 SE Wax Rd, Maple Valley, Washington 98038

Full-time

Onsite

Mid Level

$25/hr - $30/hr

3+ years exp

Avanath is a top property management company dedicated to providing affordable housing for the workforce. The Maintenance Supervisor is responsible for ensuring superior customer service and overseeing maintenance activities to enhance community living standards.

Commercial Real EstateReal Estate

Responsibilities

Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency

Projects a favorable image of the community to achieve property objectives and public recognition

Ensure consistency, follow-up, and follow through in dealing with residents on all matters

Enforce policies of the community that are delegated by Community Manager

Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements

Coordinate, schedule and respond to resident/management request and work orders

Ensure all repairs and replacements necessary for community common areas and units

Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment

Inspect grounds, building and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns

Manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services

Maintain preventative maintenance program that extends the life of the community while minimizing future repairs

Maintain well-organized and property stocked maintenance shop while adhering to safety standards and OSHA guidelines

Maintain hazard communications program; teach and promote safe work practices

Manage unit inspections

Responsible for key control of community

Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc

Manage and participate in on-call emergency at community

Plan for and utilize property resources, equipment and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors

Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency

Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals

Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards

Under direction of Community Manager, supervises, trains and schedules maintenance activities for maintenance staff

Monitor work progress of each maintenance staff on daily basis; provide immediate assistance and instruction if needed

Provide input to the Community Manager regarding employee performance evaluations

Conducts and/or attend regularly scheduled Avanath safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance

Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)

Complies with Avanath’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry

Qualification

Multifamily property maintenanceSupervisory experiencePlumbing expertiseHVAC expertiseCPO certificationElectrical expertiseCarpentry expertiseCustomer service skillsOrganizational skillsInterpersonal skillsActive listening

Required

At least 3 years of multifamily property maintenance experience

One year of supervisory experience required

Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required

Valid Driver's License

Very strong organizational skills and ability to handle multiple priorities

Solid interpersonal and customer service skills

Must be available for on-call and weekend work

Preferred

HVAC and CPO certifications are highly desired

Benefits

Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!

Company

Avanath Capital Management, LLC

Avanath Capital Management is a private real estate investment manager generating attractive risk-adjusted returns through current income and capital appreciation from its investments.

Founded in 2008

Irvine, California, USA

201-500 employees