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PingWind · 1 day ago

Business Analyst / Product Manager

United States

Full-time

Remote

Senior Level

5+ years exp

PingWind is seeking a Business Analyst / Product Manager with IT experience to support the Department of Veterans Affairs in digitizing benefits claim forms. The role involves setting product direction, facilitating requirements sessions, and managing product backlog to enhance Veterans' experience and improve claims processing.

Cyber SecurityInformation TechnologyLogistics

No H1B

U.S. Citizen Only

Responsibilities

Sets the overall product/form direction, aligning it with business objectives and Veteran-first principals

Works with the VA Business Owners/Subject Matter Experts to understand user needs, pain points, and policy/organizational drivers

Facilitates requirements working sessions with stakeholders/business owners; captures requirements and develops user stories and associated work items

Conducts user research and stakeholder engagement to effectively translate requirements into product vision, strategy, and MVP definition

Creates process and data flow diagrams

Coordinates with designers and developers to provide guidance and clarify requirements to ensure user stories are implemented correctly

Manages product backlog to focus capacity on highest priority epics and user stories. Maps and tracks dependencies

Creates and maintains a flexible product roadmap and prioritizes the product backlog for the development team

Works with the team to deliver complete, valuable product increments frequently, focusing on outcomes (to include improved Veteran’s experience and more efficient claims processing)

Gathers and incorporates user feedback after each iteration to refine the product; works with the stakeholders to understand current and emerging needs

Demonstrates product/forms to the users for feedback and acceptance; supports user acceptance testing

Supports the creation of comprehensive documentation of product, processes, and features for both technical and non-technical audiences

Identify, assess, and mitigate risks related to product stability, security, and delivery timelines

Qualification

Agile-ScrumJiraSharePointMicrosoft TeamsSlackAnalytical skillsClient managementOrganizedResearch skillsCommunication skillsDetail-orientedProblem-solving skillsCross-functional teamwork