Customer Service Representative jobs in United States
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TEKsystems · 11 hours ago

Customer Service Representative

TEKsystems is a leading provider of business and technology services, committed to supporting community-focused organizations. They are seeking Customer Service Representatives to handle work ticket orders, ensure customer satisfaction, and perform administrative duties in a fast-paced environment.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Handle work ticket orders for national accounts via phone or electronic systems (many calls are outbound)
Qualify and verify customer requests with accuracy and professionalism
Check technicians in and out, and dispatch purchase orders to subcontractors or internal divisions
Ensure prompt and knowledgeable service that meets customer satisfaction
Perform additional administrative and support duties as assigned

Qualification

Customer service experienceCall center experienceMicrosoft Office proficiencyAttention to detailOrganizational skills

Required

1+ year of customer service experience
Previous call center experience is a plus
Proficient in Microsoft Office programs
Strong attention to detail and organizational skills
Demonstrated tenure and reliability (at least one year at each previous position)

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase